Protyre Autocare - Micheldever Station Reviews 

Audi picked up a screw on the shoulder. It was still poking out but unscrewing it made it leak, so couldn’t drive on it. Took it down in the boot of the Mustang and explained the situation, no problem! Drove back with the new tyre, chucked that on the Audi and headed down again to get the second one done. £50 per tyre cheaper than Halfords Autocentre, super helpful and now Audi has two new fronts! Great value and good service

As usual the staff were friendly and helpful

The job of two tyres fitted was very good, but had appointment for 11.00 but left there at approx 13.15 so what's the point of booking a time slot. Will still use though as they are good.

The checking in operative Jake or Josh realized on checking my online order against my fitted tyres I had mistakenly ordered Van tyres! so he sorted it for me by getting correct tyres in for my car and appointment to have them fitted th next working day,Well done Jake/ Josh 👍😀 we

Excellent service and expertise would highly recommend!

Firstly, when I arrived in plenty of time for my booked appointment, there was a queue, so i left my car and went into reception to tell them I had arrived, and was told to go back to my car and wait. After what seemed like ages, finally someone came over and took my details, and i explained that my wheels needed swapping as i had just bought the car and the front and back wheels were on the wrong way round and needed swapping back as the front and rear are different sizes. Then the wait went on. Eventually, because of the delay, I was told to take it round to have the free wheel alignment done, and while waiting for that was then told that one of my tyres wasn't in stock, and that i would have to come back tomorrow. Then i was offered a set of inferior tyres to the ones i had bought, and then he came back and said that someone was going to go to the warehouse and get my missing tyre! It had the alignment and that was really out, but when I told the guy that my wheels were the wrong way round, he said that the alignment test shouldn't have been done until the tyres and wheels had been done, he was not impressed that he had not been informed! Then another wait until the job had been done and the alignment was re-done. It was fine this time! But, considering that I booked a slot at 2.30, I didn't leave until gone 5pm! The tyres were great, and the price was fantastic but the service needs sorting out and the staff need to make their colleagues aware of any issues the customers may have! Also, is it worth booking a slot when you are still put in the 'drive in' queue? I think booking and paid up front customers need to be given priority over the 'turn up whenever' people.

I’ve been using this company for over 30 years and the service has always been exemplary.
I won’t go anywhere else.

Great service. Had a flat tyre at home. Couldn't get the tyre off to change to the spare. Micheldever quoted for a new tyre plus call out(reasonably priced too)
But when the mechanic came out he managed to do a puncture repair, saving me money! Thanks Micheldever!

Speedy service.

Fabulous as always. Price matched and mobile unit came to us. Thank you!

I have been going to Micheldever Tyres for approx. 40 years. Mainly because they were always a better price and held more stock than retailers in town.
This time I was asked if I had ordered the tyres, which I hadn't.
I was then quoted a price. Thinking it was a bit high, I asked if they could do a better price. They reduced the price slightly, so I had two tyres fitted.
On returning home I checked the Protyre website and found I had been charged £18 more than the online price, and there was a further online discount of £10 with a code.
I guess the moral is, book online. But really I was disappointed with this sort of behaviour from a long standing, local business.

Great mobile service. Arrived on time; speedy resolution and car ready to go again.

email said to arrive promptly. i arrived 13mins before the appointment time but was not even checked in until about an hour after my appointment time.

once the car was on the blocks service was good.

would use again but with reduced expectations on total time it would take

Comprehensive information on-line about the services on offer; easy to book an appointment, prompt reception on the day, comfortable waiting area, issues fully discussed with me before any additional work undertaken;

Happy about the value for money and the service provided - has been the for over 30 years

Very handy. Like many at the moment.
Pot hole hell.
Super job.

Why make online bookings if you don’t get your booking slot, instead just join the queue and wait.

Seems pointless having booking system if it’s not used!

Well looked after, good comms from the guy I interacted and got the price off. Recommended me to replace all 4 tyres, rather than just the fronts, which was the right decision (2mm remaining and had done 30k miles). Can't remember his name, but I was in around 8.45am. Give him some kudos.

Always go over to Micheldever even though other branches are nearer. Can’t beat Micheldever for service. My only complaint is you book a time but that means nothing if people just turn up before you.