Protyre Autocare - Micheldever Station Reviews 

3,312
TrustScore 4.5 out of 5

4.4

Micheldever Station, Winchester, SO21 3AP Winchester, Hampshire, GB


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Rated 5 out of 5 stars

I’ve been going to Micheldever for over 10 years and I have always appreciated the professionalism and speed at which they function. Truly great service, prices are very competitive and you can bo... See more

Company replied

Rated 5 out of 5 stars

Very quick and easy to book online, I did an 8am booking and the staff were very efficient and I was told what time my booking was likely to finish and it was more or less the right time, I had a pa... See more

Company replied

Rated 3 out of 5 stars

The disconnect between the protyre website and onsite is disappointing and unnecessary: "we can't change the order here, you'll have to cancel online and re-order", "that discount is only available fo... See more

Company replied

Rated 5 out of 5 stars

Arrived at the booked in time, short queue to have my order checked. Wheel alignment carried out first to reduce wait for tyre change. All works completed in reasonable time.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

COVID-19 Update & FAQs Buy Online

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Micheldever Station, Winchester, SO21 3AP, Winchester, Hampshire, United Kingdom

  • 01962 774437

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(3,312)

33,964 reviews in the last 12 months

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Rated 3 out of 5 stars

huge deterioration compared to 10 years ago...

The disconnect between the protyre website and onsite is disappointing and unnecessary: "we can't change the order here, you'll have to cancel online and re-order", "that discount is only available for online orders" etc. the (formerly clean) wheel fitted with a new tyre was now filthy and the wheel and tyre smeared with grease. The tyre was inflated to 42 psi, 6 psi above the rest. Micheldever used to be my go to for tyres... Never again.

August 12, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Customer,

Thank you for taking the time to raise your concerns. We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Very quick and easy to book online

Very quick and easy to book online, I did an 8am booking and the staff were very efficient and I was told what time my booking was likely to finish and it was more or less the right time, I had a pair of Tyres done and also the alignment. Saturday the eighth
Good prices and I wouldn’t hesitate to recommend them
They did fit me for Tyres two years ago as well, and I was pleased with the Service then

August 8, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Ivor,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Poor service ☹️

I had pre-booked a 15.00 appointment to have two new tyres fitted and the tracking checked (I was unable to book the online offer for tracking/adjustment).
I ended up in the queue before being directed to the tracking bay once I reached the front. I had the tracking adjusted as an extra and then waited for the new tyres. After two hours I was able to leave, only to return some 15 minutes later as the steering was badly pulling to the right. I was attended by one guy who decided the front and rear wheels needed swapping. This helped the steering problem but the tyre pressure alarm set off, I checked the pressure when I got home to find the two (new) front tyres had only 20psi, the rears also had issues.
I have used Micheldever for many years with no problems but this was unacceptable service.

August 12, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Steve Bevell ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Long Standing Customer

I’ve been going to Micheldever for over 10 years and I have always appreciated the professionalism and speed at which they function.

Truly great service, prices are very competitive and you can booking in advance to turn up and queue….depends how bad a situation you’re in.

August 10, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Courtney,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Completed mot, service and sorted wheel alignment

Completed mot, service and fixed steering alignment while keeping me up to date with progress during the day.

August 5, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful

Really helpful, speedy service at a reasonable price.

August 10, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Louise,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 4 out of 5 stars

Made an appointment

Made an appointment, almost on time, the young lad who attended to my car was polite, efficient and well mannered.
A credit to your company.

August 10, 2026
Rated 5 out of 5 stars

Easy ordering, great prices

Easy ordering, friendly staff, fast availability, great prices

August 10, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Arrived at the booked in time

Arrived at the booked in time, short queue to have my order checked. Wheel alignment carried out first to reduce wait for tyre change. All works completed in reasonable time.

August 10, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Andy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always great service

Always great service, competitive pricing and they provide me with the assurance that it's always a job well done!

August 7, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Neeta​,

We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service.
They go the extra mile!

August 5, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Colleen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, friendly and efficient

August 5, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Sakher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good range of premium tyres at…

Good range of premium tyres at competitive prices. Traveled from Staines to get my tyres replaced all round and front wheel alignment. Good service and good price.
Would recommend….

August 5, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello David,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Waited ages

I had an appointment at 10 am to have one tyre fitted. Arrived at 9.55 and eventually left at 11.35!! Price was good but one hour and thirty minutes to have one tyre fitted. I won’t be using Protyre again

July 29, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear John Norton,

Thank you for your feedback. We are very sorry to hear about the extended wait time you experienced. We have passed your feedback onto management to look into. We are always striving to improve our service efficiency.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk 

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Good price, long queue

The price was good but I booked an 11am appointment but wasn't seen until 50 minutes later due to a big queue with people that hadn't booked.

August 5, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Mr Boulter,

Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service, help and friendly

Went out of thier way to squeeze me in, even when running close toward closing time. Much appreciated.

August 5, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello James​,

We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Annoyingly Slow with a booked appointment

Paid online for the tires and wheel alignment and was given appointment time of 10:30 and was told on the email to be there in good time. I arrived at least 15 mins early. At 10:55 (25 mins after the appointment that they told me to be on time for) I reached the front of the queue at the tires, I was then directed to go around and join the queue for the Wheel Alignment ! Once done the cars that were behind me were then in front. When the car was ready I asked the chap on reception why it had happened and he said "don't know" and looked back down at his screen.

July 31, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Dear Tony,

Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service at a good price

Great service at a good price

August 5, 2026
Protyre Autocare - Micheldever Station logo

Reply from Protyre Autocare - Micheldever Station

Hello Mr Nicholls,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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