I’ve been going to Micheldever for over 10 years and I have always appreciated the professionalism and speed at which they function. Truly great service, prices are very competitive and you can bo... See more
Company replied
Location
Switch locationMicheldever Station, Winchester, SO21 3AP Winchester, Hampshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very quick and easy to book online, I did an 8am booking and the staff were very efficient and I was told what time my booking was likely to finish and it was more or less the right time, I had a pa... See more
Company replied
The disconnect between the protyre website and onsite is disappointing and unnecessary: "we can't change the order here, you'll have to cancel online and re-order", "that discount is only available fo... See more
Company replied
Arrived at the booked in time, short queue to have my order checked. Wheel alignment carried out first to reduce wait for tyre change. All works completed in reasonable time.
Company replied
Company details
Written by the company
COVID-19 Update & FAQs Buy Online
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Micheldever Station, Winchester, SO21 3AP, Winchester, Hampshire, United Kingdom
- 01962 774437
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Protyre Autocare - Micheldever Station
Hello Daniel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Micheldever Station
Hello Siomenoja,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very slow service
Very slow service, was there for about 90 minutes to replace one tyre, not busy plenty of tyre fitters in attendance but seemed to be sitting around chatting. Took 20mins to check what the torque setting was for the wheel bolts!!.Have been coming here for 30 years but maybe not anymore.
July 30, 2026
Reply from Protyre Autocare - Micheldever Station
Dear Simon Smart,
Thank you for taking the time to share your feedback in regard to your recent experience at our Micheldever Station branch.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Have been going to Micheldever services…
Have been going to Micheldever services for many years and always excellent, professional care from engineers who know their job and keep me informed . I trust their advice and the work they carry out on my car.
August 3, 2026
Reply from Protyre Autocare - Micheldever Station
Hello Mrs Patricia Etches,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever branch.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Micheldever Station
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All the members of staff were helpful &…
All the members of staff were helpful & I was sorted quickly &sent on my way with a repaired tyre
August 3, 2026
2 hours wait to have two rear tyres…
2 hours wait to have two rear tyres fitted to a standard Honda car, which were pre- ordered and paid for. Appointment booked for 1pm but nothing done for an hour.
Tyres fitted correctly and well balanced but the delay was excessive.
Whilst there, a customer said to a staff member in front of me, ‘what’s happened to this place, it used to be cheap and quick’
The staff member replied ‘that’s what you get when Management put people on minimum wage’.
Micheldever tyres has a great stock but the staff are worked hard.
August 3, 2026
Reply from Protyre Autocare - Micheldever Station
Dear Stephen Ennew ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Micheldever Station
Hello Robin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Extremely helpful quick and and…
Extremely helpful quick and and efficient. Took car early for MoT - 2 tyres fixed then. MoT showed other two needed new - done; and new number plate produced within the hour. Tom and colleagues much to be commended.
July 27, 2026
Reply from Protyre Autocare - Micheldever Station
Dear Hugh Sandars,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the efficient service you received from the team at our Micheldever Station branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Had my alignment done
Had my alignment done
Service was brilliant, i took my road car in and let the guy doing the alignment know i intended to take the car to the track. The setup was really good thanks to the technician that did the work. on previous track days i had destroyed my tyres but now they sit flat on the track. Thank you Micheldever, ill definitely be back
July 25, 2026
Reply from Protyre Autocare - Micheldever Station
Hello,
We are so pleased to hear that our alignment service has made such a positive difference for your track days! It's wonderful to know that your tyres are now performing optimally, sitting flat on the track, and that our technician's expertise contributed to this excellent setup. We truly appreciate your kind words and look forward to welcoming you back in the future.
Best regards,
Eddie
Customer Care - Protyre
Declining service
I always deal with this company as it does good work for my vehicle and my motorcycle. regretably they will not work on motorcycle tyres anymore. They seemed short of competent staff. told a few had left because of poor pay. I find this sad, always had good service in the past.
July 24, 2026
usual high quality and friendly service
July 29, 2026
Reply from Protyre Autocare - Micheldever Station
Hello Phil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre removed a nail…
Protyre was able to remove the nail from my CRV tyre and repaired it while I waited. Excellent service!
July 29, 2026
Reply from Protyre Autocare - Micheldever Station
Hello Julia,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Used before never had a problem highly…
Used before never had a problem highly recommend
July 29, 2026
Reply from Protyre Autocare - Micheldever Station
Hello Mr Swatheridge,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked, paid on the website.
I booked on the website, choose my tyres and time slot. Great price. But booking a slot made no difference, which I thought it would. I was on site for 1hr 45 mins. Joined the que which was only 3 cars but still had to take my turn even after booking a time slot. I was under the impression that doing it all on the website would have made it a quick turnaround as it was a Tuesday. A bit disappointed as my family and myself have used Micheldever Tyrs since they started with their small shed next to the pub back in the 70s.
July 21, 2026
Reply from Protyre Autocare - Micheldever Station
Dear Mr Kerby,
Thank you for taking the time to share your feedback. We really appreciate it.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly staff and good services
July 29, 2026
Reply from Protyre Autocare - Micheldever Station
Hello Raduca,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The service is normally very good and…
The service is normally very good and efficient but on this occasion, it was so slow. Appeared to be a lack of staff so tyres were being ordered but not being finished and fitted to cars. I arrived at c 9am and no queue, but ordering to fitting took over two hours!
July 24, 2026
Reply from Protyre Autocare - Micheldever Station
Dear Customer,
Thank you for your feedback . We are sorry to hear that your recent visit to our Micheldever Station branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Competitive prices
Competitive prices, stock availability, pre booked visit and fitters running on time. Very efficient.
Only niggles - the customer toilet is a bit grim, and why do tyre fitters never clean off the white lubricant from my wheels!
July 29, 2026
Reply from Protyre Autocare - Micheldever Station
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever Station branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as always
Excellent service as always! Friendly, reliable and a very professional team at Micheldever.
July 29, 2026
Reply from Protyre Autocare - Micheldever Station
Dear Mrs C,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Micheldever branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Extremely professional
Sorted out my punctured tyre very professionally - would highly recommend this company - great service
July 27, 2026
Reply from Protyre Autocare - Micheldever Station
Hello Mr Spencer,
We would like to thank you for sharing your feedback regarding the service you received at our Micheldever Station branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.