Protyre Autocare - Nailsea Reviews 

1,436
TrustScore 5 out of 5

4.9

Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service. Nothing appears to be too much trouble. Had an issue with wheel balancing which turned out to be the sound deadening lining having come away on a front wheel after they had... See more

Company replied

Rated 5 out of 5 stars

I had ordered the wrong size tyres but the guy who contacted me was so helpful and went above and beyond to sort out the correct size for me. Got my car in the next day, all 4 tyres replaced, aligned... See more

Company replied

Rated 5 out of 5 stars

Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I... See more

Company replied

Rated 5 out of 5 stars

Tyres at a reasonable price. Like most people, I'm clueless about the best tyre for my vehicle and milage but I felt listened too and given information to help make a choice. What gave me a good fe... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, United Kingdom

  • 01275 859859

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,436)

35,357 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top job

Friendly, informative staff providing good advice. Also very accommodating 👍🏻

December 31, 2025
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Connor,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Nailsea branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very polite and very efficient

Very polite and very efficient. Happy with price paid compared to my usual 'go-to' Kwik fit.

December 24, 2025
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear Hilary Martin,

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that you were satisfied with our polite and efficient service and price at our Nailsea branch.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Knowledgeable and helpful advice…

Knowledgeable and helpful advice regarding most suitable tyre type. punctual start on the work, free tracking check means you only pay for what needs to be done. I’d booked for front and rear but only the front needed doing so that was all that was charged. They are friendly and polite and willing to help to ensure the safety of vehicles whether it’s a sale or just a check in about an issue of concern.

December 19, 2025
Rated 5 out of 5 stars

Amazing service at Coombe Garage/Protyre Nailsea

The team at Coombe Garage/Protyre Nailsea, particularly Ryan, are absolutely amazing. I had so many issues with my car that needed to be sorted, and they took such good care of it and the communication from Ryan was brilliant. He really went above and beyond, he even took my car to be MOTd twice for me among other things. I couldn’t recommend them anymore and they will now be where I go for everything

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Needed tracking checking after hitting large stone under a bridge. Was able to get the job done within an hour of phoning the depot.

December 9, 2025
Rated 5 out of 5 stars

Fixed mycar in no time

December 15, 2025
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear JAYNE MAY,

We're happy to hear that your car was fixed quickly at our Nailsea branch.

Thank you for your positive feedback; we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Superb service for 4 premium brand…

Superb service for 4 premium brand all-terrain tyres. Price matched to online supplier as well.

December 10, 2025
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff

The staff. Extremely knowledgeable, very respectful. Hope the company looks after these guys, they were excellent.

December 10, 2025
Rated 5 out of 5 stars

Customer freindly service

Front desk very efficient,no waiting,job done in time they stated,bill reasonable.happy customer.

December 8, 2025
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello Stephen,

We're happy to hear that you were pleased with our front desk team and the prompt completion of the job. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

It is local and had the tyres but was a…

It is local and had the tyres but was a bit backlogged so with waiting it took 2 hours for 2 tyres. The main issue was I asked if the car's computer had been updated with the fresh tyres and setting and was told it was but as I left the depot the TPMS warning light came on and when I got home I discovered the 2 new tyres at 48psi and 44psi rather than the recommended 39psi

December 5, 2025
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear David Mears,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look