Protyre Autocare - Nailsea Reviews 

1,436
TrustScore 5 out of 5

4.9

Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ Nailsea, Bristol, GB


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Rated 5 out of 5 stars

Excellent customer service. Nothing appears to be too much trouble. Had an issue with wheel balancing which turned out to be the sound deadening lining having come away on a front wheel after they had... See more

Company replied

Rated 5 out of 5 stars

I had ordered the wrong size tyres but the guy who contacted me was so helpful and went above and beyond to sort out the correct size for me. Got my car in the next day, all 4 tyres replaced, aligned... See more

Company replied

Rated 5 out of 5 stars

Had a pair of good quality tyres fitted at a very competitive price. After leaving the depot and getting on to the Motorway, I noticed quite a strong vibration coming through the car. Once home I... See more

Company replied

Rated 5 out of 5 stars

Tyres at a reasonable price. Like most people, I'm clueless about the best tyre for my vehicle and milage but I felt listened too and given information to help make a choice. What gave me a good fe... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Southfield Road Trading Estate, Nailsea, BS48 1JJ, Nailsea, Bristol, United Kingdom

  • 01275 859859

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,436)

35,357 reviews in the last 12 months

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Rated 5 out of 5 stars

The guys there are so helpful

The guys there are so helpful, friendly and keep you updated been going there for my tyres now for 2/3 years due to the service and prices are very competitive.

January 31, 2026
Rated 1 out of 5 stars

how bad is this price for a tyre!

how much do coombe garage want to charge you for a budget low end bag of crap tyre, it's been a year now since i drove in to something and my tyre went bang.. but the annoying thing is coombe garage want to rob you, they charged me £75 for a tyre that i no for a fact was £25 when i was fitting tyres.. i bet im not the only one out there thinks that coombe garage has gone rite down hill with there priceis, but the stupid thing is i'll get a phone call saying EV'S take that down? what is the point on having a review page if you just get told by shane to take it down because the bloke above him get's his knickers in a twist because i left a 1 star review.. if you don't want to get your knickers in a twist sort your priceis out, and i wonder if the other person who left you a 1 star got told to take it down? COOMBE GARAGE TYRES PRO TYRE HAS GONE RITE DOWN HILL!

January 14, 2026
Unprompted review
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear Marcus Evans,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Ryan.His attitude towards customers is…

Ryan.His attitude towards customers is exemplary, I was sorted out promptly.
Well done.

January 27, 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear Mr and Mrs C Bush,

We appreciate you sharing your positive experience you had with our team at our Nailsea branch.

We're happy to hear that you were promptly assisted and satisfied with the service.

Thank you for your feedback!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service as always

As always have found service at Protyres excellent and always very accommodating.

January 26, 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear bailey Lyn,

We appreciate you sharing your feedback regarding the excellent service you received at our Nailsea branch.

We're happy to hear that our team is always accommodating.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service as always

Nailsea, North Somerset branch. Excellent service as always, they’re always happy to check tyres regularly. New ones fitted promptly today, as arranged, then all checked and aligned. Customer service impeccable - extremely knowledgeable, professional and helpful, the team obviously take great pride in their work. I wouldn’t go anywhere else

January 27, 2026
Unprompted review
Rated 3 out of 5 stars

Check tyre pressures

Good service on the day. Booked appointment running reasonably close to time. I'm not convinced that the tyre pressures were set correctly as today, 5 days later, they are definitely not correct. Some too high, some too low.

January 21, 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear Lesley,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

IT is a joke.

IT is a joke.
They ask me to book a lsot for a free wheel alignment check, then stop me at my billing address as I have not given a car registration. Where I am supposed to give them my registration is not clear.

January 26, 2026
Unprompted review
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Dear Rob,

Thank you for sharing your feedback.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Used this company many times and they have always been first class. Professional whilst being friendly and deliver great customer service.

January 21, 2026
Rated 5 out of 5 stars

Rapid and professional replacement of…

Rapid and professional replacement of tyres after puncture, able to secure particular tyres requested on same day.

January 12, 2026
Protyre Autocare - Nailsea logo

Reply from Protyre Autocare - Nailsea

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Nailsea branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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