Protyre Autocare - New Mills Reviews 

676
TrustScore 5 out of 5

4.8

Buxton Road 109, SK22 3JT New Mills, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Would normally be a 5 star but when I called in this morning to book in our other car for a service I was told that when the tracking was done it’s not correct due to a fault on your equipment T... See more

Rated 5 out of 5 stars

Luke did a check on my daughters car and gave a print out of the check list and pointed a couple of minor problems that will need addressing futher into the future ..while having a rear tyre changed.... See more

Company replied

Rated 5 out of 5 stars

Took advantage of the air conditioning regas offer which was over £40 cheaper than other local garages. Booked a convenient appointment, dropped the car off and it was ready within the hour. Now d... See more

Rated 5 out of 5 stars

I required two specific tyres and they had to be delivered to you. They arrived the next day, at an early morning time. The job of fitting them, including new valves, balancing and checking the trac... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Buxton Road 109, SK22 3JT, New Mills, England, United Kingdom

  • 01663 889230

4.8

Excellent

TrustScore 5 out of 5

676 reviews

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4.8

All reviews

(676)

35,357 reviews in the last 12 months

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Rated 5 out of 5 stars

No fuss visit and job done quickly.…

I visited because MOT warned me that there was slight cracking on the inside wall of a rear tyre.
I booked with Protyre and had the tyre replaced. The cost was the average price that one would expect to pay. But I did have the advantage of a warm dressing room.
Very pleasant staff. Would certainly use again.

April 22, 2026
Rated 2 out of 5 stars

Repeated failure to solve a problem of their own making

Repeated failure to solve a problem of their own making, due in part to less than adequate equipment, but also, in my opinion, poor quality work. The issue I had was blindingly obvious, and should have been spotted by them and not me. They also damaged a wheel which they deny and I found a loose plastic trim part in my boot which may or may not be coincidental. On first reporting the poor work (after the first visit), the centre wasn't particularly apologetic, but they solved the problem in the end. Only after 3 visits! Hard work, if you ask me, and not what I'd expected from my goto centre for tyres and the like. This episode has left me thoroughly disappointed, wasted my time and cost me money.

April 20, 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Dear Allan Behrens,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great place for tyres

It's difficult to want to leave feedback for something you don't want to buy in the first place. But these guys opened bank holiday Monday and saved my bacon. 2 good quality tyres and a repair. They didn't try to con me into buying more than I needed. Fitted, balanced and alignment all done to a high standard, my fuel consumption has improved greatly. Thanks very much.

April 6, 2026
Rated 5 out of 5 stars

Great service.

I was seen promptly when I arrived, I was asked about what type of tyre I wanted and it was fitted quickly. All in all, a great service.

April 10, 2026
Rated 4 out of 5 stars

The assistance in choosing the right…

The assistance in choosing the right tyres and quoting the total price was very helpful, also for the best time to book, sadly was not impressed with how dirty the car was returned with floor mat covered in mud and grit, the wheels and new tyres were covered in dirty marks and grease, attention to detail will make customers want to return.

March 30, 2026
Rated 1 out of 5 stars

£35 for 10 minutes work to fix a…

£35 for 10 minutes work to fix a puncture is absolutely obscene.

March 30, 2026
Protyre Autocare - New Mills logo

Reply from Protyre Autocare - New Mills

Dear Mr Cope,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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