Really friendly service with a person based on reception rather than fitters covering the role Good prices via web page and excellent price for 4 wheel alignment (over 50% cheaper than near by co... See more
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took vehicle for mot booked in at a certain time was still there 2 hours later was never told the machine had broken down and waiting for parts
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friendly staff - nice clean and bright waiting room with free coffee! prices are about the same as everyone else. it was good that i found somewhere to get reasonable quality trailer tyres. the bookin... See more
Company replied
I had a tyre that kept losing pressure and they removed the tyre cleaned up the rim and refitted tyre at no charge excellent service thank you
Company replied
Company details
About Protyre Autocare - Newark
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
96 Northgate, NG24 1HF, Newark, United Kingdom
- 01636 493070
4.7
Excellent
357 reviews
Asks customers to review
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Really helpful advice and excellent…
Really helpful advice and excellent customer service
February 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Undelivered email
I didn't like that you allegedly sent an email with the invoice to my home address but it did not arrive in my inbox. I had to physically return and request a printed off copy for my records.
February 18, 2026
Reply from Protyre Autocare - Newark
Dear Andy Beech,
Thank you for notifying us of your concerns regarding the invoice.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Always happy to help out
Always happy to help out, very friendly staff. Reasonable prices and they dont rip you off like other places. They try and fix the tyre where possible to save money on having to have it replaced.
February 7, 2026
A great efficient service
A great efficient service, a little pricey for tyres but if you go online they are one of the cheapest, 👍👍👍
February 11, 2026
Very helpful friendly technicians
Very helpful friendly technicians. Very knowledgeable.
February 11, 2026
Check your tyre pressures when you leave.
They threw away the metal valve caps id bought and replaced with plastic ones. Not the end of the world but it cost me £8 to replace them. And the inflated one tyre to 37 and the othe tyre to 35. I think we all know they should be the same pressure.
February 6, 2026
Reply from Protyre Autocare - Newark
Dear Sean Johnson,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Booked on line.
Booked on line.
Dropped the car off for the work to done,
no problems with the staff.
Picked the car up after work was completed,
jobs done, no problems.
Will use again.
February 6, 2026
Helpful staff
Helpful staff. Reasonable price.Car left in tidy condition with the spare wheel stowed away. Appreciate the report on remaining tyres.
Been going there for many years. Never had a problem.
January 30, 2026
Brilliant local tyre specialists
Arrived with very low pressure in my tyre. Scanned to identify a nail embedded in it. Repaired in less than 30 minutes for a very reasonable £30.
Professional, kind, helpful.
January 28, 2026
Great service received
January 28, 2026
I found them extremely trustworthy
I found them extremely trustworthy. I received honest opinion and great service. Staff were very attentive and courteous. I would recommend them
January 14, 2026
A truely professional service
I have had 2 punctures in recent months requiring replacement tyres at Newark. The staff were so friendly & informative on both these occasions I I decided to have my major service and MoT with them. Great service again - they told me of a potential delay in getting the MoT completed on arrival because of machinery malfunction but said they would find a solution and they did, keeping me informed as promised as the day progressed.
A truely professional service
January 12, 2026
Unprompted review
Reply from Protyre Autocare - Newark
Hello Penelope,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre fitted on time and staff helpful
Tyre fitted on time and staff helpful. Car park very small and restricted
December 30, 2025
Tyres were ok and fitted in good time
Tyres were ok and fitted in good time.
Asked for tracking to be done. And was told that it was, and was out but couldn't tell me details. When I inspected the car on my return home, the track rods were not even touched.
So they took my money but didn't complete the work
May 21, 2025
Reply from Protyre Autocare - Newark
Dear DJG
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Newark branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good price and service.
October 15, 2025
prompt and courteous service
December 1, 2025
Reply from Protyre Autocare - Newark
Dear Mr Mitch Elliott,
We appreciate you taking the time to leave us this 5-star review.
We're delighted you were happy with our prompt and courteous service at our Newark branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Newark
Hello Sue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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