Protyre Autocare - Newbury Reviews 

476
TrustScore 4.5 out of 5

4.7

2 Arnhem Road, Newbury, RG14 5RU Newbury, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Experts, quick and brilliant. They knew just how to deal with our unusual vehicle , the cost was half that of the market leaders, the website was easy to use and had important comparison information m... See more

Company replied

Rated 5 out of 5 stars

Clean workshop, free coffee, friendly, knowledgeable staff, and no waiting in my case. Tyres fitted with no hassle and at a really competitive price. Icing on the cake was a transformation in car ride... See more

Rated 5 out of 5 stars

A brilliant professional service on every visit! Feel so much safer when the tracking, tyre depths & inflation is checked after a hammering from the districts road network! Polite helpful staff, wo... See more

Rated 5 out of 5 stars

Another great customer experience at Protyre Newbury, the third time I've been there this year with different cars. On this occasion the guys supplied and fitted four new tyres to my Triumph Stag. Rea... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 2 Arnhem Road, Newbury, RG14 5RU, Newbury, Berkshire, United Kingdom

  • 01635 41800

4.7

Excellent

TrustScore 4.5 out of 5

476 reviews

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4.7

All reviews

(476)

35,104 reviews in the last 12 months

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Rated 5 out of 5 stars

So helpful and efficient service

So helpful and efficient service, and friendly staff

November 12, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Sandra,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service

Cannot fault Vince. He gave me excellent customer service and completed the work very efficiently.

November 6, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Newbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Price & Service

Went to Bathwick Tyres for the price, the bonus was the excellent service. Will be back.

October 22, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Glenn​,

We would like to thank you for sharing your feedback regarding the service you received at our Newbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service, friendly and efficient

Friendly, helpful and efficient. Definitely the place to go to for a tyre change.

October 15, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Ed​,

We would like to thank you for sharing your feedback regarding the service you received at our Newbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service! very friendly, efficient and helpful staff.
Hot drinks available in comfortable waiting area.
Would highly recommend.

October 1, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Newbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Wheels balanced perfectly

Took care with the wheels and did a great job balancing them

October 10, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
It was very easy to book my tyre replacement and I managed to book it for next day. Even though that was a glitch in the system- double booking, my appointment still went ahead. The manager explained everything thoroughly to me and was very patient with all my silly questions. I also loved how cheerful both him and the mechanic who replaced my tyres were. I will definitely return. Thank you

September 27, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Dear Customer,

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that booking your tyre replacement was easy and that the team at our Newbury branch was helpful and patient.

We're glad you enjoyed your experience and we look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent!

Brilliant service! Purchased tyres online, lots to choose from to suit your pocket.

September 23, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Dear Karen Smith,

We're happy to hear that you found our service brilliant at our Newbury branch and had a great selection of tyre to choose from online to suit your budget.

Thanks for your feedback!

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, made a last min booking and they got me sort quick and at a reasonable price. Customer service was top notch

July 16, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Aron​,

We would like to thank you for sharing your feedback regarding the service you received at our Newbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service! Purchased tyres and booked in advance.

September 15, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Newbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good pricing and good service

Good pricing with prompt and attentive service from Newbury branch of Bathwick Tyres

September 17, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Dear Robert,

We're happy to hear that you had a positive experience with our pricing and service at the Newbury branch.

We appreciate you taking the time to share your feedback!

We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service,
Hats off to the fella running it, running round doing everything at once putting a real shift it! Very polite and informative. Will be bringing cars back here from now on.

September 17, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Dear Kai,

We appreciate you taking the time to leave us such a fantastic review!

We are happy to hear that you received polite and informative service at our Newbury Branch.

We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Good service

Good service, on time & very helpfull.
Would use again

September 17, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Eric​,

We would like to thank you for sharing your feedback regarding the service you received at our Newbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick friendly competitive

Quick friendly competitive - just what l needed

September 15, 2025
Protyre Autocare - Newbury logo

Reply from Protyre Autocare - Newbury

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Newbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I drive a lot on business and change my…

I drive a lot on business and change my tyres frequently. Protyre Newbury are superb. Previously, I used a couple of other shops but once I went to Protyre, I have not used another shop since. Basically, they are welcoming, polite, prompt and very professional.
Never had a bad experience.

September 12, 2025

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