I noticed a nail in one tyre the afternoon before my son’s driving test. This garage was busy but they fitted me in. We were very happy with the service & attitude of Jonnie & all the team. I was look... See more
Company replied
Location
Switch locationUnit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
from booking to fitting there was not one problem , just one gripe the tyre sealer was used not cleaned off so it was all over the wheels when i got home ?
Much better Management and staff than previous. Had a fantastic service from the team at Okehampton.!! Highly recommended !!! Keep up the great work .
Company replied
There was a lovely welcome, they listened to my explanation of the problem. They explained what might be the cause of the repeating problem, offered a solution, then got on with it. I felt valued... See more
Company replied
Company details
About Protyre Autocare - Okehampton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, United Kingdom
- 01837659993
4.8
Excellent
705 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
from booking to fitting there was not…
from booking to fitting there was not one problem , just one gripe the tyre sealer was used not cleaned off so it was all over the wheels when i got home ?
November 4, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Much better Management and staff than…
Much better Management and staff than previous.
Had a fantastic service from the team at Okehampton.!! Highly recommended !!!
Keep up the great work .
November 2, 2026
Reply from Protyre Autocare - Okehampton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Okehampton
Hello Gavin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had two tyres fitted while I waited
Had two tyres fitted while I waited, very fast service. would recomend.
October 28, 2026
Reply from Protyre Autocare - Okehampton
Hello Mr Lucas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and helpful Very…
Excellent service and helpful Very professional and efficient
October 28, 2026
Reply from Protyre Autocare - Okehampton
Hello Mr Moss,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
New tyres
Great service, tyres in stock did it whilst I waited and a coffee to. Will definitely use again......
October 28, 2026
Reply from Protyre Autocare - Okehampton
Hello Ash,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Polite, friendly & helpful
I noticed a nail in one tyre the afternoon before my son’s driving test. This garage was busy but they fitted me in. We were very happy with the service & attitude of Jonnie & all the team. I was looking for a local garage & will be using this one from now on.
October 19, 2026
Reply from Protyre Autocare - Okehampton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service from the staff at…protyre
Very good service from the staff at Okehampton branch would recommend this company to anyone who wants a quick response to any questions Very friendly and helpful.
October 28, 2026
Reply from Protyre Autocare - Okehampton
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fitted a new tyre to my car without any…
Fitted a new tyre to my car without any fuss and checked the rest of the tyres plus the brakes for safety issues, which I thought was very good
October 28, 2026
Reply from Protyre Autocare - Okehampton
Hello Mr Knight,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Okehampton
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Okehampton
Hello Alf,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always friendly and efficient when I…
Always friendly and efficient when I have tyres fitted. Their price also beat a major online tyre site.
October 21, 2026
Reply from Protyre Autocare - Okehampton
Hello Ashley,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and efficient
Quick and efficient, staff members were really helpful and polite
October 21, 2026
Reply from Protyre Autocare - Okehampton
Hello Jan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service! Super helpful. Ian was great in the phone with getting me back on the road. Would definitely recommend.
October 21, 2026
Reply from Protyre Autocare - Okehampton
Hello Ben,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Okehampton
Hello Jonathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service as usual
Great service as usual. Competitively priced. Friendly explanations. Thank you Ian and staff.
October 19, 2026
Reply from Protyre Autocare - Okehampton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Okehampton
Dear Mrs Diane Rice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the great service and support you received from our team at our Okehampton branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Okehampton
Hello Dan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wonderful service
My son had a blow out just outside Okehampton on his way to catch a train,got to him ,got the wheel off,into protyre, and was back on the road whitin the hour!Fabulous service!lovely guys!thank you for saving the day!
October 7, 2026
Reply from Protyre Autocare - Okehampton
Hello Ray,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Okehampton
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.