Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... See more
Company replied
Location
Switch locationUnit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB
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See what reviewers are saying
Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... See more
Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... See more
I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... See more
Company replied
Company details
About Protyre Autocare - Okehampton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, United Kingdom
- 01837659993
4.8
Excellent
655 reviews
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Reply from Protyre Autocare - Okehampton
Dear Mr Stacey,
We appreciate you taking the time to leave us this 5-star review.
We're happy to hear that you found our team at our Okehampton branch helpful and knowledgeable and at a far price.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Fantastic customer service
Fantastic customer service from Kai and Nathan. Great advice given and respect throughout the visit.
December 8, 2025
Reply from Protyre Autocare - Okehampton
Hello Miss Wittenburg,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Okehampton
Hello Bill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I had a very good experience
I had a very good experience, all the guys were friendly and thorough with the service they offer. Great advice and I will be returning.
December 3, 2025
Reply from Protyre Autocare - Okehampton
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Urgent tyre replacement
The guys were friendly and professional and the service was second to none.
The tyre change was quick and the guys gave us a print out of how bad our tracking was!
All in all a great company and we’ll be using them again.
November 13, 2025
Reply from Protyre Autocare - Okehampton
Hello Mr Magill,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Run by a really good bloke.
Run by a really good bloke.
Outstanding service. Great mechanics also…
November 19, 2025
Great customer service and good advice…
Great customer service and good advice given.
November 12, 2025
Reply from Protyre Autocare - Okehampton
Hello Ashley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great team
Found out I had a flat tyre and came here to ask for some help. They fit my car in straight away so I was really lucky! Lots of Information given about which tyres would be best for my car and miles I do etc. Staff were really lovely and made me feel comfortable. I've been to other garages where the staff look down on me because I'm a woman, but not here! Will definitely come here again!
November 7, 2025
Unprompted review
Reply from Protyre Autocare - Okehampton
Hello Jo,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service, lads in there where all great.
Quick and speedy servicer, will be using again.
November 5, 2025
Arrogant staff.
Phoned up to see if by any chance they had a availability on the same day to fit 2 new tyres, on the other end of the phone I had the most arrogant rude man speak to me saying ‘I’m the only one here, why do you think there’s a booking system online, if that’s showing there’s no availability for that day that ‘clearly’ means there’s no availability. Which I side ok that’s fair enough, but going onto your online website it does clearly state ‘same day fitting available on tyres and car services in Okehampton, call 01837 400023’ so that’s why I thought I would phone. With his arrogant tone he then said ‘I have no availability’ to which I then said that’s fine I’ll find somewhere else, which I did in okehamtpon and they were super!! This isn’t the first time we’ve had problems with okehampton pro tyre, so there will be no custom anymore from us and no more recommendations from us as you they treat there customers like crap.
November 3, 2025
Unprompted review
Reply from Protyre Autocare - Okehampton
##- Review Response below this line -##
Dear Alanna,
Thank you for notifying us of your concerns. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our staff members.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Georgia
Customer Care - Protyre
Friendly and efficient staff and very…
Friendly and efficient staff and very fair price.
October 27, 2025
Reply from Protyre Autocare - Okehampton
Dear Jean Steel
We appreciate you taking the time to leave this 5-star review.
We're happy to hear that you were satisfied with our team and pricing at our Okehampton branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care- Protyre
Quality service!
Quality service, from booking the car in for a puncture repair and the free tyre and break check. Highly recommend.
October 20, 2025
Professional
Great service Okehampton,good price for my four new tyres,comfortable waiting area.
October 27, 2025
Reply from Protyre Autocare - Okehampton
Hello Frances,
We would like to thank you for sharing your feedback regarding the service you received at our Okehampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Okehampton
Hello Timothy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Top Rated Customer Experience
From initial enquiry, through to communication, swift arrangements to final fitting of order - a top rated customer experience.
Imagine how many more people the Okehampton team could service if they had bigger, fit for purpose premises.
Thank you to Ches and the team.
October 24, 2025
Unprompted review
Reply from Protyre Autocare - Okehampton
Hello Argyle,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Knowledgeable and helpful polite staff…
Knowledgeable and helpful polite staff that advised on competitively priced tyres that were most suitable for my driving needs… Thank you….😊
October 22, 2025
Reply from Protyre Autocare - Okehampton
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Okehampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, I couldnt attend my appointment due to handbrake stuck on my car called up and got rearranged no problem. Two tyres put on for me and given a nice print out for a tyres and breaks check.
October 16, 2025
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