Took my car to get its air con regassed & the team were so kind, funny & friendly which is perfect as a woman who has had bad experiences in garages. Air con is now lovely & cold in the heatwave & w... See more
Company replied
Location
Switch locationUnit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE Okehampton, GB
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See what reviewers are saying
Needed a puncture repair quickly. The team were brilliant - fitted me in within hours, checked and repaired the tyre and researched a replacement just in case one was needed (which fortunately this ti... See more
Prompt, efficient service. Good price. Tyre replaced quickly, other tyres and brakes checked, advice given regarding when and how tyre pressure indicator light would go out. Given helpful printout of... See more
I cannot fault them, they were a great help, and I did like the before and after tracking report they give you, along with a brake wear report, I really appreciated that. I didn't have chance to sho... See more
Company replied
Company details
About Protyre Autocare - Okehampton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 6C, Cranmere Road, Exeter Road Industrial Estate, EX20 1UE, Okehampton, United Kingdom
- 01837659993
4.8
Excellent
655 reviews
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Good coffee
March 17, 2025
I was having alignment issues
I was having alignment issues, I booked in with the guys and got my car back driving straight and smooth! Cheers!
March 5, 2025
Respectable group of guys!
Respectable group of guys!
Can't fault these guys at all, had a service done and as per normal extra work was required, all done in the promised timeline and no silly little bits that didn't actually need doing, fantastic job!
September 11, 2024
Tyre emergency
Just used protyres for a blowout on the a30. They handled our enquiry well and when the breakdown service came we got a temporary tyre to get us to them. Many thanks all sorted efficiently
March 13, 2025
Unprompted review
Great tyre place
They had my tyres already in stock as I ordered online and the tyre price was very reasonable. They fitted them quickly. Everyone there was friendly and helpful. Good coffee machine too. I would use them again for sure.
The only thing it was a bit confusing to find as they appear to have changed their name recently to "ProTyre' (a franchise?), they were called Mid Devon Tyres before.
March 12, 2025
May use AI-assist with repliesRead more
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Online ordering was fine
Online ordering was fine. We needed one tyre urgently. It said on the order to arrive early so we did. The guy who served us moan that we were too early (15min) and very sarcastic.He treated us differenly because we ordered online. I asked him to check the front tyres but he didn't. He said a car check would be emailed which never happened. He lost the company the sale as I bought 2 more tyres from ATS as they needed replacing.
March 5, 2025
Reply from Protyre Autocare - Okehampton
Dear Steve,
Thank you for bringing this to our attention and we are sorry to hear that you were not happy with the level of customer service received.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
efficient…and very helpful
Excellent customer advice and efficient value for money service.
February 28, 2025
God service fair prices really good…
God service fair prices really good attention, understanding customers.
February 28, 2025
Excellent service.
February 28, 2025
A friendly and professional service
A friendly and professional service. Great advice, and very knowledgeable on products. Tyres were fitted quickly, would highly recommend 5*
February 28, 2025
Amazing
Amazing, had a puncture and they waited forms to be dropped off so they would change it and all done in 9 minutes. Thank you
February 20, 2025
Mid Devon tyres protyre rip off
I went to mid Devon tyres protyre .
I asked for the cheapest tyre for my van .
The manager said he's got a tyre in stock for £110 , I said I want the very cheapest so he looked and said he would have to order one in at £95 , so I said just fit the one in stock for the sake of £15 .
I then looked on the protyre website and I could have had one for £79 including vat and fitting.
He just wasn't honest and didn't give me the customer the best deal
Pure profiteering , I will not be going back there again. The previous manager was honest and far better.
February 21, 2025
Unprompted review
Reply from Protyre Autocare - Okehampton
Dear David Palfreman,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic service
Fantastic service. Friendly, knowledgeable, straight talking and trustworthy. Highly recommended.
February 20, 2025
A job well done
Treated well. Given an appropriate job slot. Fair advice. Four new tyres. Informed when ready. Given discount.
February 17, 2025
Very professional
Delt with Larne who was very professional and knowledgeable. Would definitely recommend.
February 20, 2025
Excellent service at very short notice
Excellent service at very short notice. I took my car in at 17.00 it was ready the next day. Considering I had to have new disks shoes and a new caliper I think was excellent service. Thankyou very much 😊
February 11, 2025
Great service
Friendly and helpful . Nothing was a problem . Car was sorted quickly
February 17, 2025
We had a -puncture on the a 30 and…
We had a -puncture on the a 30 and needed a new tyre , this was the first place place we found they had a tyre in stock and it was fitted while we waited
February 12, 2025
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