Protyre Autocare - Plymouth Clare Place Reviews 

1,982
•
TrustScore 4.5 out of 5

4.5

Units 1 & 2 Clare Place, Coxside, PL4 0JW Plymouth, Devon, GB

•

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Rated 5 out of 5 stars

I booked in with Pro Tyre after i was quoted £941 for a set of rear break pads and disks at Ford Vospers Van Centre. Pro Tyre quoted me £428 for the same job and got me booked in swiftly. When i ar... See more

Company replied

Rated 5 out of 5 stars

Friendly staff and well priced tyres. I wanted an mot: but unfortunately the ramp was out of action awaiting a repair: which could happen at any garage, other than that good garage.

Company replied

Rated 5 out of 5 stars

Fitted me in at very short notice. Extremely helpful and knowledgeable. Definitely be back when I need tyres.

Company replied

Rated 5 out of 5 stars

One of the best garages in Plymouth, without a doubt! The staff are highly professional, friendly, and always happy to help, even when you haven’t made an appointment in advance. They provide excellen... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Units 1 & 2 Clare Place, Coxside, PL4 0JW, Plymouth, Devon, United Kingdom

  • 01752 228118

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,982)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a brake test and luckily it was all…

Had a brake test and luckily it was all good. The gentleman who spoke to me was so nice and helpful. Highly recommended and go for my MOT and tyres too. Wouldn’t go anywhere else!

August 3, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Maria,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre helped me out of a tricky…

Protyre helped me out of a tricky situation when my car failed it’s MOT and fitted the important part to my car allowing it to pass it’s MOT on the second test.

July 20, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Janet​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and reasonable prices

Great service and reasonable prices. You want tyres? These guys can help you out. I’ve used them a few times now, won’t go anywhere else.

July 31, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Colin​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Plymouth

We found the staff in Plymouth to be very pleasant, helpful and very professional.
The work was carried out on time and to our satisfaction.

July 29, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Yvonne,

Thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Easy website to navigate with clear…

Easy website to navigate with clear pricing. Expected by reception staff for the appointment. Polite and efficient and tyres fitted within time estimated.

July 29, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Mr Ost​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Booked in at the Plymouth Branch for…

Booked in at the Plymouth Branch for 1500hrs for 3 tyres to be fitted, i was made to wait over 2 hours. As I’m sat in the waiting room it’s like watching a sketch from a carry on film. Will not be using ProTyre again.

July 28, 2026
Unprompted review
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Dear Dan Underwood,

We truly regret the extended wait you experienced for your tyre fitting. We understand your frustration and appreciate you bringing this to our attention. 

If you would like us to follow this up further with you please email us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The staff are always exceptional

The staff are always exceptional. My partner has Alzheimer’s and I know where the petrol goes but that is all. Whenever I have had a problem I feel welcomed and cared for.

July 27, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Easy booking but no time to decide once a tyre was needed

Service was friendly and swift on booking in for a puncture but once diagnosed i was given no time to make a choice or reserch on what tyre i wanted. staff saying "i had to make a quick choice as i was now holding the rest of the day up"

July 20, 2026
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Reply from Protyre Autocare - Plymouth Clare Place

Dear Mike,

Thank you for taking the time to share your feedback. We really appreciate it.

We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fixed my daughters puncture within an…

Fixed my daughters puncture within an hour of her arriving although busy. Work always done to a high standard. Staff efficient , polite and informative.

July 8, 2026
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Reply from Protyre Autocare - Plymouth Clare Place

Hello Ann​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great communication

Great communication, professional and helpful service from the desk, with prompt and efficient service in the garage.

July 15, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Not our first time using this protyre…

Not our first time using this protyre but they seemed to have booked more work in than they had capacity for as there was several people stood around waiting having expected their cars to be ready before they were. I’d phoned about a hour after I dropped my car off to find out when it would be finished and was told about 40 mins to get there and the car hadn’t even been on the ramp. Never had an issue once work has been completed though.

July 15, 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service, friendly staff and efficient MOT!

The gentleman at Protyre, Clare Place are wonderfully helpful and professional.

Thank you as always!

July 15, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Miss Trivett,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Booked on line

Booked on line. On site staff efficient and helpful. No hassle experience

July 13, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Keith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best value MOT rates

Best value MOT rates. Fast, efficient and great service. Never had a problem with them in the years I've dealt with them.

October 8, 2025
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Mike​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service - Price matched Protyre website price.

July 4, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Wife had a tyre problem with a nail in…

Wife had a tyre problem with a nail in side wall had to have a new tyre but they gave me a very good price for a replacement

July 8, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Keith​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick effiencient service

Quick effiencient service, friendly staff and good prices.

July 8, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Craig,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

I booked my car in for an alignment and…

I booked my car in for an alignment and they were very responsive. They booked me in for the next day. However when I had the car aligned they didn’t do the rear of the car and tried to tell me my alignment on the back of the car was nothing to worry about. As someone who’s owned over 30 BMW’s I could tell he was lying. He claimed the rear adjustment bolts were rusting. Not true as I have a 4 post lift at my house. He was just lying to my face. The front alignment is terrible. The steering wheel isn’t aligned and the car pulls to the left. I think what I’m upset about is the guy treated me like I’m an idiot. I will be calling them and having this remedied. Very poor!!!!

June 1, 2026
Unprompted review
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Dear James Haddon,

Thank you for notifying us of your concerns regarding the advice received. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

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