My air-condition recharge was carried out on time and was ready for collection at the time given. The reception staff were polite and efficient, reminding me of the free tea and coffee machine in the... See more
Company replied
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My air-condition recharge was carried out on time and was ready for collection at the time given. The reception staff were polite and efficient, reminding me of the free tea and coffee machine in the... See more
Company replied
Not our first time using this protyre but they seemed to have booked more work in than they had capacity for as there was several people stood around waiting having expected their cars to be ready bef... See more
This isn't 1st time service provided, I've used a couple of time now and always been absolutely pleasant and very professional. Good advise received with necessary short term fixings. Once again, than... See more
I had two sets of motorcycle tyres fitted straight away after arriving early, the mechanic did an excellent job fitting the new tyres and pointing out wheel rim damage where puncture sealant had been... See more
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Units 1 & 2 Clare Place, Coxside, PL4 0JW, Plymouth, Devon, United Kingdom
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For the past 4 years the MOT's for our cars been done at ProTyre Plymouth Clare Place, always received outstanding service, good communication, very polite.

Reply from Protyre Autocare - Plymouth Clare Place
Great pricing, service and outcome. Highly recommended!

Reply from Protyre Autocare - Plymouth Clare Place

Reply from Protyre Autocare - Plymouth Clare Place
Staff were very helpful. I had to get 2 new tyres replaced asap as I had a long road trip I ahead of the bank holiday Monday. Fitted me in & for that I’m very grateful. Thanks again.

Reply from Protyre Autocare - Plymouth Clare Place
Protyre Plymouth has MOT’d & serviced my car for past few years. In June I only had time for the MOT & agreed to contact Protyre for service. I have emailed several times - received acknowledgments - but no reply to any of my emails!! The most recent acknowledgement 26 August.
The depot could not have been more helpful correcting an online issue

Reply from Protyre Autocare - Plymouth Clare Place

Reply from Protyre Autocare - Plymouth Clare Place
I had put my car in for an MOT , however before the MOT was carried out I was informed that the rear axel was cracked or twisted and needed to be replaced . I agreed to have this work carried out, but asked to see the old axel after completion which was agreed . However on collecting the vehicle I was told that the old axel had already been disposed off with other scrap . I feel this showed a lack of customer care and or poor communication within the organisation .

Reply from Protyre Autocare - Plymouth Clare Place
Every ting went through perfectly. Staff very helpful

Reply from Protyre Autocare - Plymouth Clare Place
Had a disagreement about tyre pressures for my car, the staff then agreed that I was correct, then decided they would ignore the correct pressures that were requested and put in 10 psi more than they told me. I had to drive home and correct the pressures on all four tyres.Poor.

Reply from Protyre Autocare - Plymouth Clare Place
Extremely polite & considerate staff going the extra mile for their customers. Singularly impressed with Kyle and his team. Outstanding!!!

Reply from Protyre Autocare - Plymouth Clare Place
Great staff. I was kept well informed of progress and any possible future problems.

Reply from Protyre Autocare - Plymouth Clare Place
All good I use to bring my bike for tyre long ago , so I thought I would bring in my Volvo , very friendly there but I new the guy there , who sorted me his name was Ted known him for years great guy anyway back to the fitting so quick 25 mins amazing well impressed 👍 will be coming back again well done to one and all nice and clean there to staff really nice as well

Reply from Protyre Autocare - Plymouth Clare Place
Excellent customer service from Ted, Clive and Jay… always with a friendly, helpful and professional approach… also friendly and helpful mechanics….as a result, I always use Protyre, Clare Place for MOT, Servicing as well as tyres and brakes… happy to recommend

Reply from Protyre Autocare - Plymouth Clare Place
Always easy to deal with no BS, many companies could learn from them. Thanks.

Reply from Protyre Autocare - Plymouth Clare Place
Helpful bunch of guys helping me chose my next set of caravan tyres for a wobbly caravan. My choice in the end so my problem if it's wrong.
Thanks everyone.

Reply from Protyre Autocare - Plymouth Clare Place
My air-condition recharge was carried out on time and was ready for collection at the time given. The reception staff were polite and efficient, reminding me of the free tea and coffee machine in the waiting area.l also had my MOT carried out three weeks ago with the same high standard of service.

Reply from Protyre Autocare - Plymouth Clare Place
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