Protyre Autocare - Plymouth Clare Place Reviews 

1,982
•
TrustScore 4.5 out of 5

4.5

Units 1 & 2 Clare Place, Coxside, PL4 0JW Plymouth, Devon, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I booked in with Pro Tyre after i was quoted £941 for a set of rear break pads and disks at Ford Vospers Van Centre. Pro Tyre quoted me £428 for the same job and got me booked in swiftly. When i ar... See more

Company replied

Rated 5 out of 5 stars

Friendly staff and well priced tyres. I wanted an mot: but unfortunately the ramp was out of action awaiting a repair: which could happen at any garage, other than that good garage.

Company replied

Rated 5 out of 5 stars

Fitted me in at very short notice. Extremely helpful and knowledgeable. Definitely be back when I need tyres.

Company replied

Rated 5 out of 5 stars

One of the best garages in Plymouth, without a doubt! The staff are highly professional, friendly, and always happy to help, even when you haven’t made an appointment in advance. They provide excellen... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Units 1 & 2 Clare Place, Coxside, PL4 0JW, Plymouth, Devon, United Kingdom

  • 01752 228118

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,982)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

The Lads at protyre always go above and…

The Lads at protyre always go above and beyond for they're customers. Always friendly and approachable especially Ted & kyle.
Been using this company for a few years now and I'm always happy with the service I get.

September 30, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Mrs Hyndman,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always great service

Always great service, have used for years, highly recommend

September 30, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Neil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Mrs Phillips,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great garage.

Great service as usual...always bring my vehicles here for there annual mot's...

September 22, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Sean,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The team were very friendly and…

The team were very friendly and knowledge. The made the whole MOT process very easy. Thank you.

September 28, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Liz​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First ever visit,ordered my tyre…

First ever visit,ordered my tyre through Blackcircles.Very helpful staff and all smiling too ,quick and efficient great service ,Highly Recommend.

September 26, 2026
Unprompted review
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Colin​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Speedy service

Speedy service . Polite and helpful.
.

September 25, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Dear Ros,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the efficient and polite service you received from the team at our Plymouth Clare Place branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

First class service.

First class service.
As a regular customer of Pro tyre for over 15 years.
The staff and service have always been fantastic.
Great prices

July 29, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Jason,

Thank you for taking the time to share your fantastic feedback! We are delighted to hear that you have consistently received first-class service and great prices for over 15 years. We truly appreciate your loyalty and kind words about our staff.

Best regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

I had to wait nearly 2 hours for the…

I had to wait nearly 2 hours for the fitting of 2 new tyres, even though I had a 11am appt, its just not good enough service. the job should have taken about 30 mins. nothing wrong with the fitter or the tyres, just the long wait.

September 14, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Dear Customer, 

Thank you for your feedback. We are very sorry to hear about the extended wait time you experienced, especially with an appointment. We understand your frustration and have passed your comments to management for review. We are always striving to improve our service efficiency.

Best regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

Why bother booking an appointment time

Why bother booking an appointment time? Had to wait two hours for two new tyres and a tracking check… oh, and they forgot to do the tracking check that I pre-paid for.
Said they would refund the tracking cost, which I had to chase up when it hadn’t happened after 16 days.

September 1, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Dear Colin Simpson ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Plymouth Clare Place branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Helpful staff, resonable prices.

Friendly, helpful staff. Resonably priced tyres. My apppointment to have 2 tyres fitted took 90 minutes which wasn't great. And the tyres were inflated to the wrong pressure so I had to go to a garage myself and correct it as the warning light came on.

September 10, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Dear Naomi Codrington,

Thank you for taking the time to share your feedback.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Did the job and Ted on the desk was…

Did the job and Ted on the desk was very helpful

September 16, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Pleasant very knowledgeable team and…

Pleasant very knowledgeable team and very efficient and professional

September 16, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Kyle and Clive

Kyle and Clive deal with you very professionally and with courtesy, the work is done promptly and very well. Prices are very competitive

September 14, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Bob​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No complaints

No complaints from me , the staff are quick to respond, polite, helpful, and most importantly they know what they’re talking about.
I would happily recommend Protyre Autocare Plymouth to friends, family, and anyone reading this 👍.

September 10, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First rate done fittings was quickly…

First rate service fittings was quickly done and treated very professionally including the office staff thank you to all who helped me excellent service

September 9, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Mr Hancock​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A perfect example of good customer service

Front of house made the most fundamental of customer service welcomes - eye contact, smile, hello ! Easy isn't it but often missing. My needs were identified and was passed onto a technician who also was warm and friendly, attended my vehicle to further assess my needs.I was then passed back to FoH who located stock, gave me a price and said they could do it immediately to which I agreed. 1/2 hr later after a couple of complimentary coffees in a pleasant waiting area the car was done. The gentlemen presenting my invoice was equally, friendly pleasant and chatty. In a long winded way what I am saying is "bravo" to my three contacts at Protyre Plymouth - I was in all three interactions made to feel welcome and valued as a customer and left totally satisfied.

September 5, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Good service
Efficient staff

September 9, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Dear Customer,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth Clare Place branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very pleasant and polite staff

Very pleasant and polite staff

September 7, 2026
Protyre Autocare - Plymouth Clare Place logo

Reply from Protyre Autocare - Plymouth Clare Place

Hello Mrs Peterkin-Jones,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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