Protyre Autocare - Plymouth George Place Reviews 

954
TrustScore 5 out of 5

4.9

30 - 34 George Place, Plymouth, PL1 3NY Plymouth, Devon, GB


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Rated 5 out of 5 stars

Excellent service, dropped off at agreed time and was ready at the agreed pick up time with printed details of the chosen service and what had been done clearly set out, will be using this depot again... See more

Company replied

Rated 5 out of 5 stars

The staff, well the staff are so helpful, so keen to get the job done in a timely fashion they explain it all so well, the communication before any cost is incurred is fantastic. Over the years the... See more

Company replied

Rated 5 out of 5 stars

I was greeted in a friendly manner and was booked in for MOT and service at quite short notice and the work was completed on time and I was impressed. I will certainly remain as a customer.

Rated 3 out of 5 stars

Nice team, however the customer waiting and toilets look like they haven't been cleaned in a very long time. dust and dirt visible everywhere and I would not sit on the chairs. It all looks very shabb... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Plymouth George Place

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 30 - 34 George Place, Plymouth, PL1 3NY, Plymouth, Devon, United Kingdom

  • 01752 669821

4.9

Excellent

TrustScore 5 out of 5

954 reviews

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4.9

All reviews

(954)

33,096 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional Excellent Service

Excellent service, dropped off at agreed time and was ready at the agreed pick up time with printed details of the chosen service and what had been done clearly set out, will be using this depot again in the very near future for new front tyres. Brilliant service and staff at George Place tyre centre in Plymouth. Please pass on my appreciation to the Manager and fitters.

August 26, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Antony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A very positive experience

A very positive experience. I chose my tyres on line, paid for them with a very good discount. Chose a day for fitting, turned up. Tyres were fitted quickly and professionally. Also included an assessment of the tyres I did not get changes. The staff were helpful and friendly. Excellent.

August 10, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Si Eccles,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Plymouth George Place. We are pleased to know that the online ordering and fitting process was smooth and professional.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The lads were great and very helpful

The lads were great and very helpful. Job was completed in very good time and I was very pleased with the tyre fitting.

August 19, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello John,

We would like to thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great pricing

Great pricing , great service - in and out within 20minutes . Very polite staff .

August 19, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Dear Derek,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth George Place branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Bathwick bonanza

The staff, well the staff are so helpful, so keen to get the job done in a timely fashion they explain it all so well, the communication before any cost is incurred is fantastic.
Over the years theyve looked after our cars so well we always use bathwick.
Professional yet a friendly personal touch.
Best garage in the world

August 6, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Dear Mat vlvo,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth George Place branch.

we will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Job properly done and efficient

Job properly done and efficient
Very happy
Joe Clive

August 17, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Dear Mr Clive,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth George Place branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre.

Rated 5 out of 5 stars

Booked my car in a short while ago for…

Booked my car in a short while ago for its MOT today. I dropped the car, went for a walk and it was done. No dramas, polite staff and efficiently dealt with. I had a similar experience recently the first time I used this garage getting 2 tyres fitted. The first experience was not a fluke. This is a good garage and I will keep using them.

August 17, 2026
Unprompted review
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Matt,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

We booked a tyre change and wheel…

We booked a tyre change and wheel alignment. We provided the details of the vehicle etc. when we arrived, tyres were done, brilliant service as usual. However I was told you couldn't do the wheel alignment as the car was not on the system. Surely that would have been known when we booked. I had to quickly get a wheel alignment elsewhere and they aren't as good. More hassle and time wasted. Hence the 3 stars.

August 4, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Dear Paul,

Thank you for your feedback . We are sorry to hear that your recent visit to our Plymouth George Place branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

I have used this garage for years

I have used this garage for years. The whole team are friendly and helpful, and I know I can trust them to look after me and my little, old car.

August 10, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

August 5, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Did exactly what was needed & in a…

Did exactly what was needed & in a professional/timely manor at a competitive price.

August 5, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Mike​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used this garage twice now and…

Have used this garage twice now and been impressed on both occasions. Would recommend.

August 3, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Phil​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The service l received was excellent…

The service l received was excellent ,great customer service and professonal approach

August 3, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Steven​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly staff and kept informed

Very friendly staff and kept informed

July 27, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Nice team, but!

Nice team, however the customer waiting and toilets look like they haven't been cleaned in a very long time. dust and dirt visible everywhere and I would not sit on the chairs. It all looks very shabby unfortunately as the guys who woe=rk there are very friendly and helpful.

July 22, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Dear Colin Washburn, 

Thank you for notifying us of your concerns regarding the facilities. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you. 

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Super fast service ,good price great…

Super fast service ,good price great customer service cant fault them start to finish only 20 minutes not like halfords who charge you to book then take 2 or more hours

July 22, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always friendly and very helpful

Always friendly and very helpful

July 22, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Mr Weekes,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On time and job done well

On time and job done well. All polite and friendly.

July 15, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

July 15, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Dan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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