Protyre Autocare - Plymouth George Place Reviews 

957
TrustScore 5 out of 5

4.9

30 - 34 George Place, Plymouth, PL1 3NY Plymouth, Devon, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service, dropped off at agreed time and was ready at the agreed pick up time with printed details of the chosen service and what had been done clearly set out, will be using this depot again... See more

Company replied

Rated 5 out of 5 stars

Took car in for a service which was completed successfully. They also advised me of a couple of things that needed doing which I authorised and they were also completed on the same day. Very happy abo... See more

Rated 5 out of 5 stars

The staff, well the staff are so helpful, so keen to get the job done in a timely fashion they explain it all so well, the communication before any cost is incurred is fantastic. Over the years the... See more

Company replied

Rated 3 out of 5 stars

Nice team, however the customer waiting and toilets look like they haven't been cleaned in a very long time. dust and dirt visible everywhere and I would not sit on the chairs. It all looks very shabb... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Plymouth George Place

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 30 - 34 George Place, Plymouth, PL1 3NY, Plymouth, Devon, United Kingdom

  • 01752 669821

4.9

Excellent

TrustScore 5 out of 5

957 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(957)

34,004 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time and job done well

On time and job done well. All polite and friendly.

July 15, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

July 15, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Dan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A/C service

On arrival, I was given clear and honest advice on my A/C servicing.

July 13, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Anthony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer service

I have had tyres fitted several times at this garage and always received excellent customer service.
My son, only 17, first car and new to dealing with garages also received honest advice and great customer service.
Well done!

June 26, 2026
Unprompted review
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Lianne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Super helpful and great job re fill of…

Super helpful and great job re fill of air con.

July 3, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Dear Peter,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the air conditioning service you received from our team at our Plymouth George Place branch.

We appreciate your business and hope to welcome you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service

Great service. Quick and efficient. Many thanks

July 6, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As per usual polite,efficient and…

As per usual polite,efficient and friendly. I always have faith in the team.

July 6, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Mr Thackway,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Mr Elgar,

Thank you for leaving us a positive review. We're delighted that our team at Plymouth George Place always provide you with a helpful and good service. We greatly appreciate your custom and hope you see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable staff, no messing about and honest work.

July 1, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service.

June 29, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Dear Valued Customer,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth George Place branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

(Tony Steel the manager)

(Tony Steel the manager), Matt, Billy, and the rest of the team are always very helpful and delivered satisfactory and excellent service. They are always working very hard. They all deserve a good salary and a pleasant environment workplace, ie remodel reception area and restroom. Add: 30-34 George Place, Plymouth Devon. PL1 3NY

June 12, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Mrs Chesterfield,

We are so glad to hear that our team at Plymouth George Place provided you with such an excellent service. We truly appreciate your kind words and valuable feedback regarding our workplace environment. We are always working to improve.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Amazing staff

Amazing staff, go over and beyond to support you. Shout out to Matt who squeezed my car in the same day, identified the faults and had parts changed the same day. Quality service

June 22, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great company staff are great and…

Great company staff are great and always very with any work carried out

June 22, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Lisa​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

easy to book a day and time online and…

easy to book a day and time online and when get to appointment the task is carried out problem free. what more could i ask for 👍👏👏

June 22, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Terry​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service 5*

Sorry can't remember the name of the technician but he did an excellent job despite my pipes being misaligned, very friendly and efficient. My air-con now works a treat and has made the longer journeys a lot more comfortable. Would definitely recommend to others.

Many thanks

Mark.

June 3, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Mark,

We're so happy to hear our technician provided excellent service, and that your air-con is now working perfectly for more comfortable journeys. We truly appreciate your kind recommendation!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, offered alternatives to my normal tyres that were cheaper and better quality

June 17, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Plymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A Garage You Can Trust

As a woman, I often find garages quite intimidating, and this one is no exception as it is only male staff and they can come across as very direct. However, I can honestly say that they have always been 100% honest with me.

They may seem a little reserved at the front desk at first, but they have always taken the time to explain everything clearly whenever I’ve had questions. Most importantly, I have never felt pressured into unnecessary work or charges. I’ve always felt that their advice was genuine and not driven by making extra money.

For that reason, I trust them and would happily recommend them.

June 17, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Melanie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff, and they do the job efficiently and well.

June 12, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fitted me in for 2 extra tyres at short…

Fitted me in for 2 extra tyres at short notice

June 15, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Hello Terry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Plymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient

June 12, 2026
Protyre Autocare - Plymouth George Place logo

Reply from Protyre Autocare - Plymouth George Place

Dear Peter,

Thank you for your review!

We’re so pleased to hear you received Very efficient service at our Plymouth George Place branch.

Thank you for your feedback means a lot to us,

We will look forward to welcoming you again in the future

Kind regards
Kayliegh
Customer care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look