Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... See more
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Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more
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Friendly and very professional service. As a lady I don't feel uncomfortable taking my car there. The staff are welcoming and get the job done in good time. The cost is excellent.
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Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... See more
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Company details
About Protyre Autocare - Poole Cabot Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom
- 01202 659911
4.7
Excellent
3K reviews
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Trust
I have used Protyre for all my car needs for many years. They are friendly and very helpful. I know I can call in with any car worries with lights, oils, tyres etc and they will check and sort if necessary. Of course for any major servicing , MoT , repairs it’s Protyre all the way . As an older single female I know I can trust them.
April 27, 2026
Good price and excellent service
Good price and excellent service, staff were polite & helpful
April 27, 2026
Efficient and helpful staff.
April 22, 2026
Good customer service
Helpful hard working staff (they do not stop!) and I feel that they gave honest answers to my questions and the prices seemed reasonable to me. I think I might use them in future for all my servicing, MOTs etc
April 17, 2026
May use AI-assist with repliesRead more
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Ordered an Avon cobra Tyer for a Harley…
Ordered an Avon cobra Tyer for a Harley Davidson fitted when I arrived to collect it there was no new valve fitted. I commented on this as was agreed in the price. I was told it’s too late now your have to take it as it is. I left the wheel Tyer blown up in the garage when I put the pressure gauge on the valve 15psi i inflated it to 45psi sprayed the Tyer with water and a dash of fairy liquid not sealed lots bubbles probably couldn’t be bothered to clean rim before fitting slap dash. I will never use pro Tyer again stay away as I’ve now got pay a proper Tyer fitter to sort this out
February 12, 2026
Unprompted review
Reply from Protyre Autocare - Poole Cabot Lane
Dear Peter Chalkley,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre for MOT
Because my car passed it's MOT! From when I arrived at Protyre, everyone was very professional. My MOT was done efficiently.
Highly recommend Protyre Cabot Lane.
April 15, 2026
Flat tyre on a Monday morning
Suffered a flat tyre early on a Monday morning on my way to work and the team went 'over and above' to fit me in. A matching brand of tyre was available and Jake highlighted a couple of minor issues I would need to keep an eye on.
I was back on the road in less than an hour.
April 13, 2026
I highly recommend this garage
I highly recommend this garage. They are kind caring as well as being very knowledgeable. I really appreciate the time they take to explain any issues with my car (and there have been a few!) and give me time to consider the options. Never any pressure to make a decision and the cost is always what was quoted. Thank you so much team.
April 15, 2026
Long Wait
I ordered two tyres online on Good Friday. The receipt I received indicated that they would be at the centre on Saturday. I booked appointment on line for midday Saturday. Turned up tyres hadn't arrived. Told they would be there Tuesday. Tuesday had a phone call to tell me they hadn't arrived. Wednesday finally fitted. Car didn't steer very well. Thursday I checked tyre pressures 37psi Protyre had over inflated tyres by 4psi.
April 8, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear Robert Studnicki,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Really helpful and friendly staff
Really helpful staff
Went out of their way to see to our puncture at very short notice- saved our holiday!
April 10, 2026
Super efficient replacement of my tyre
Super efficient replacement of my tyre, all done in less than half an hour from start to finish.
Professional, polite and helpful service from all the team. And a very competitive price.
April 10, 2026
A simple spare tyre swap out became a farse
A simple spare tyre swap out became an absolute farse. I was asked to return after dropping it off (a 45 minute car journey!) to remove the spare wheel for them as the 10+ mechanics on site couldn't figure it out, despite explaining the simplicity of it over the phone. "Thats eating in to time we don't have" I was told! No initiative amongst them it seems and most were sat around on their phones when I arrived anyway. Never going back
April 13, 2026
Reply from Protyre Autocare - Poole Cabot Lane
Dear Ian,
Thank you for bringing this to our attention and we're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Good service yet again.
They took time to source tyres that were in very short supply, which were fitted on time a couple of days later.
April 13, 2026
Staff are always polite & respectful
Staff are always polite & respectful. Iur experience is that they will go the extra mile to fix any vehicle issues. ;O)
April 3, 2026
Jimmy at Cabot Lane Is Fantastic
Jimmy at Cabot Lane Is Fantastic! He usually works at the Alder Hills branch where I normally go, but he was at Cabot Lane for some reason today. He was incredibly helpful and informative as always. He makes the pain of needing a new tyre due to puncture more pleasant. Top marks for customer service. I hope to see him back at Alder Hills next time I go in for a regular tyre replacement or MOT.
April 10, 2026
Unprompted review
All expected
All expected, and additional work was carried out successfully.
I will continue to use Protyre Poole as a trusted operation.
March 4, 2026
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