Protyre Autocare - Poole Cabot Lane Reviews 

2,827
TrustScore 4.5 out of 5

4.7

7 Cabot Lane, Creekmoor, BH17 7BX Poole, Dorset, GB


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Rated 5 out of 5 stars

Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... See more

Company replied

Rated 5 out of 5 stars

Friendly, competent and engaged management and staff, very polite and courteous whether you have a Benz or a bucket. Service at Poole is fast and very honest about the work needed and the price and w... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service at Protyre in Poole. I needed a tyre changed quickly as I was on holiday and they were so helpful from start to finish. Everything was done quickly, professionally and w... See more

Company replied

Rated 5 out of 5 stars

IPRO TYRE POOLE I really like the way that you now have to book in for tyre fitting etc, as when I turned up for the work to be done it was completed within 10 minutes of the projected time, rath... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, United Kingdom

  • 01202 659911

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,827)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Great garage very attentive quick…

Great garage very attentive quick turnaround

August 5, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are always reliable

The staff are always reliable, friendly and professional. The services they provide are affordable with no hidden agenda. Great job every time.

August 3, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very polite staff

July 31, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A quick and painless experience for…

A quick and painless experience for recharging my car AC. I booked online, turned up just 5 minutes early, technician took the car straight away and around 35 minutes later I was driving the car away with full ac again!

July 30, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Great service.

August 3, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Anita,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very polite and knowledgeable staff

Very polite and knowledgeable staff. James and Chris are very professional and extremely dedicated. Thank you guys.

July 27, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Medi​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest and very friendly and helpful…

Honest and very friendly and helpful staff

July 31, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Gary,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I really like the way that you now have…

IPRO TYRE POOLE I really like the way that you now have to book in for tyre fitting etc, as when I turned up for the work to be done it was completed within 10 minutes of the projected time, rather than hanging around for some considerable time like I have encountered at busy times.
The Gentleman who served me was considerate and knowledgeable.
Only small complaint 😀the coffee machine was out of order.
However as a result I went for a long walk and found a Starbucks coffee issues sorted.
All in all a great experience at Protyre.
Many thanks

July 31, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Philip,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First time I have used Protyre and will…

First time I have used Protyre and will definitely use again. Great staff, great service and competitive pricing.

July 29, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello JGM,

We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Poole Cabot Lane have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great work

Tyres fitting without and issues and tracking done

July 29, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Iain,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre are honest and don't try to add…

Protyre are honest and don't try to add extras onto the bill which is rare nowadays. I feel that protyre are good value for money and I feel happy with the work they do.
I will continue to go back to Protyre for work and service.

July 29, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Matthew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Puncture

I had a problem with two tyres.
They fixed it quickly and efficiently at a fair price,
What more can you ask for?

July 24, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good service .

Very good service .

July 29, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Matei,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional

Very professional, took time to explain the options and friendly staff.
Only issue was lack of parking spaces

July 27, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Jerry​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Cars MOT

Car was MOTd on time and staff were as polite as always. Also my car passed with no advisories.

July 21, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Claudia​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used protyre Cabot Lane for quite…

Have used protyre Cabot Lane for quite a few years and I have always found their service and pricing of tyres, alinement to be of excellent standard, and not forgetting reception staff always polite and helpful, great company 👍 😀

July 27, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Greg,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First stop for service

From my experience, Protyre delivers a very good service at a competitive price. Staff are polite and v professional. It’s my first stop for automotive mechanical service and I certainly recommend to friends and family.

July 27, 2026
Protyre Autocare - Poole Cabot Lane logo

Reply from Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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