Protyre Autocare - Preston Blackpool Road Reviews 

669
TrustScore 5 out of 5

4.9

405 Blackpool Road, Preston, PR2 2DU Preston, Lancashire, GB


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Rated 5 out of 5 stars

Service on my aircon was great and staff evens provided a free general vehicle health check including breaks and tires. Really nice!!! Will use again and so easy to book online.

Rated 5 out of 5 stars

Very reasonable price for tyre repair. Helpful and friendly staff that are also very knowledgeable. Way better than known big chain tyre places that are always "fully booked" although they clearly hav... See more

Company replied

Rated 5 out of 5 stars

Went in for a front and back wheel alignment, booked same day. Jack sorted me out, super fast worker no funny business. Was very open with me and recommended me to get some new track rods fitted and... See more

Company replied

Rated 5 out of 5 stars

Quick efficient and friendly staff. Professionally fitted and balanced new tyre and did a load of other checks on my vehicle for free.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Preston Blackpool Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 405 Blackpool Road, Preston, PR2 2DU, Preston, Lancashire, United Kingdom

  • 01772 720331

4.9

Excellent

TrustScore 5 out of 5

669 reviews

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4.9

All reviews

(669)

32,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick booking and great service

Last night I booked a tyre check up at the Preston branch and was able to find a suitable appointment for this morning. Paul and Jack were very helpful and checked the tyres for me as soon as I arrived. They told me they were fine but would need replacing in the next 2000 miles or so. When I asked about replacing them today, they gave me a good price and did them straight away. There was no pressure to buy today, that was my decision. Friendly, professional and a very good service. Thanks, guys!

July 22, 2025
Unprompted review
Protyre Autocare - Preston Blackpool Road logo

Reply from Protyre Autocare - Preston Blackpool Road

Hello Pat,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Preston branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Brought my car in by the off chance…

Brought my car in by the off chance they would sort my a/c. Sorted straight away thanks to Jack. Top guy so will be back for anything to do with my car

July 16, 2025
Protyre Autocare - Preston Blackpool Road logo

Reply from Protyre Autocare - Preston Blackpool Road

Dear Kieran Slater,
We're happy to hear that we could quickly sort out your car's A/C! We appreciate your kind words regarding our service at our Preston Blackpool Road , and we look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care

Rated 1 out of 5 stars

Extremely rude customer services,filled…

Extremely rude customer services,filled the air con gas with no cooling and called to tell them that it should be ok to fill/top up the gas,the manager Paul there was extremely rude.First time visit,staff there left both the caps of valves of AC and forgot to close it.Second time staff closed the caps too tight that because of that the valve got broken and valve started to leak ac gas.Worst customer services.Never go there.

July 11, 2025
Unprompted review
Protyre Autocare - Preston Blackpool Road logo

Reply from Protyre Autocare - Preston Blackpool Road

Dear Jack ,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Highly recommended

Pete went above and beyond getting the right price for a back box spent 35 minutes phoning round to get the best deal. Had it fitted today no drama quick efficient and on budget cannot recommend highly enough will be my go to for tyres and exhaust

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Very good services and very…

Very good services and very professional people

July 2, 2025
Protyre Autocare - Preston Blackpool Road logo

Reply from Protyre Autocare - Preston Blackpool Road

Dear Khurshid khan,

We appreciate your feedback and are happy to hear about your positive experience with our services and team at our Preston branch.

We would love the chance to discuss your experience further with you, therefore we have passed your comments on to the Area Manager and they will make contact with you in due course.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 2 out of 5 stars

After fitting the tyre, they didn't change the valve or balance the wheel.

I had a new tyre fitted, to match the same tyre I'd had fitted last year on the same axle.
Unlike the previous fitting, this time the valve wasn't replaced and the wheel was apparently not freshly balanced.
If the wheel was balanced, and it didn't require new weights in a different position, then that wasn't mentioned to me.
I've yet to drive the car on a motorway to see if there's any balance issues.
Notwithstanding, the valve wasn't replaced...
The two stars are fitting the correct tyre, to the correct wheel, and in the correct position.

June 27, 2025
Protyre Autocare - Preston Blackpool Road logo

Reply from Protyre Autocare - Preston Blackpool Road

Dear Rob,

Thank you for taking the time to raise your concerns . We are sorry to hear that your recent visit to our Preston Blackpool Road  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

New tyres, brake pads, tracking.

Used Pro Tyres a few times now and have always found the staff helpful and cheerful. They keep you informed of progress. They are clear as to what needs to be done from their initial inspections and are also clear with a breakdown of their costs. Would certainly recommend and will continue to use Pro Tyres. Well done lads.

June 23, 2025
Rated 5 out of 5 stars

Excellent service and very good…

Excellent service and very good knowledge of the products from Paul at the Blackpool Road branch Preston, had all four tyres fitted and from ordering to finish the job was a breeze would highly recommend this garage.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Preston Branch nailed it.

Brilliant service from the Preston branch. Booked my vehicle in at short notice due to original branch being unable to fit 4 tyres to a motorhome. (Restricted height). Very fast workers and very knowledgeable. First Class and a great price.

June 14, 2025

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