Thoughtful caring staff -I was given a time when they could do my repair, they were very prompt and the repair was carried out in the stated time
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See what reviewers are saying
Needed tyre replaced due to Pot Hole puncture on virtually new tyre. Fitted in set of 4 just months previously. Not a stocked brand or size, and wanted to keep same all round. Ordered online for av... See more
I went for a (reduced price) aircon regas and the guys at Ripley gave my car a thorough examination. They pointed out a few things and I got booked in for a couple of days later on Spring Bank Holida... See more
Efficient The service was speedy, but upon arrival to collect car to mechanics were just out the front smoking, the younger lad then said he couldn't complete the full job as there was a issue wit... See more
Company replied
Company details
About Protyre Autocare - Ripley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5/7 Derby Road, DE5 3EA, Ripley, United Kingdom
- 01773 847130
4.6
Excellent
345 reviews
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Busy but efficient
Used Protyre twice, once for puncture repair, once for Aircon recharge. Both were speedily and efficiently carried out, and at competitive prices too. Only negative is that I've yet to receive an invoice after payment was made.
April 2, 2025
Great service
Had a screw in my tyre, the guys at the Ripley branch checked it out and made sure the criteria was met for a safe repair.
Very helpful and informative.
April 2, 2025
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Told it would take 90 minutes and it…
Told it would take 90 minutes and it took 200 minutes 🙄🤷♂️ the suspension was set wrong when I got in it and I had to let 10 psi out of all 4 tyres because they was over inflated by 10 psi each 😳😳😳felt like I was riding on hard suspension 🫣🙄 won’t bother again.
March 19, 2025
Reply from Protyre Autocare - Ripley
Dear Jane,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The service was good
The service was good. I didn’t wait long for them to establish that I had a nail in my tyre and to order a new one it was fitted quickly. The only downside was that they didn’t contact me as promised, to say that the tyre had been delivered. However, it was fitted the same day. I am happy with the service.
February 21, 2025
Great selection and price
I had a look at what tyre's they had on their website as i needed two fronts...
Lots of choices from brand to price , with offers on some.
You are able to put your car and tyre size in to bring up the appropriate choices.
Then pick your tyre's, pay for them and choose a appointment time to have them fitted.......
Great friendly staff......
Though on the day i had to wait a little longer as they were short staffed with individuals not turning in, though this did not affect my positive experience with them....
They did apologise sincerely for this delay....
Would highly recommend...
February 21, 2025
Easy to book next day fitting for 4…
Easy to book next day fitting for 4 budget range van tyres at cheaper price than nearby competitor and good friendly service at the Ripley depot
February 11, 2025
Tyre fitted as arranged & finished in…
Tyre fitted as arranged & finished in quoted time.
February 3, 2025
Very helpful staff and good price on my…
Very helpful staff and good price on my tyres.
January 29, 2025
Reece and Mike
Reece and Mike were both amazing when I came into the garage the day before New Year’s Eve. Things didn’t go to plan due to a missing wheel nut lock, but they were so kind and understanding. They saw how upset I was and did what they could to calm me down and help with the situation. When it was eventually found, they even got me back in and fitted the tyre. They were super heroes that day ! Thank you so much guys !
December 30, 2024
Excellent service
Excellent service. Most helpful and knowledgeable company we have used for replacement tyres.
December 26, 2024
Very helpful attitude and delivered as…
Very helpful attitude and delivered as promised.
December 18, 2024
Great service thanks
December 18, 2024
Great service
Great service, Ian got me in at very short notice for my van tyres and got me back on the road within 1hr. I always use these guys. Best around in my opinion 👍🏻👍🏻
December 18, 2024
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