An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... See more
Company replied
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This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... See more
Company replied
Everything went well except the receptionist did'nt pass on my comment of which tyres needed changing.This was found out by the tyre fitter who tried to put an 18 inch tyre on a 17 inch wheel.He sorte... See more
Company replied
Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recomme... See more
Company details
About Protyre Autocare - Rugby Paynes Lane
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, United Kingdom
- 01788 542292
4.6
Excellent
1K reviews
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Happy customer
Made an appointment. Turned up and got my bike tyres fitted. Very good service
August 20, 2025
Great customer service and completed…
Great customer service and completed job straight away
April 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Was given an extortionate quote to…
Was given an extortionate quote to replace a door handle. I ended up doing this myself in half an hour. Do the cost of £8 yes I understand you have to use the genuine parts but an hour and half quotes to do this. Staff experience ok but some staff mocking others isn’t a good look in the front of house. Won’t be retuning
April 15, 2026
Reply from Protyre Autocare - Rugby Paynes Lane
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The help that I was given by…
The help that I was given by knowledgeable staff and the prompt attention to my urgent need for new tyres.
April 13, 2026
Brilliant service and staff x Coffee…
Brilliant service and staff x Coffee whilst I wait was a real bonus x
April 13, 2026
Motorcycle Mot
Very helpful in sorting MOT on scooter. Sourced the parts and did the job promptly . Mechanic and receptionist great customer service.
April 8, 2026
Excellent
Booked mot over phone with them took car in 830 for mot they telephoned at 920 to say car passed mot and ready to collect. Excellent service provided have used protyre/tw tyres for many years would recommend.
April 1, 2026
Mot went well and quick
Mot went well and quick. They also sent emails with prices for recommended work same day. Good service.
April 1, 2026
I thought I'd booked in at Railway…
I thought I'd booked in at Railway Terrace only to find it was booked at Paynes Lane
March 17, 2026
Service and MOT completed in one day
Service and MOT completed in one day. Good verbal and written communication of the service notes. Excellent friendly customer service.
March 23, 2026
Fantastic, Friendly and Fast!
I needed to get tyres checked as loosing pressure! Was greeted warmly on arrival and checked in promptly. I didn't have to wait too long and my tyres were examined. There was a leaky valve which needed replacing - this was done immediately. A fantastic, friendly, fast service. Thank You.
March 6, 2026
Polite and helpful team
Polite and helpful team, clean facilities with free coffee.
Competitively priced and efficient.
March 11, 2026
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