The team at protyre go above and beyond my expectations., Very happy plus they are always willing to help you in any way possible I highly recommend this team in Rugby. Excellent service and pricing... See more
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The bushes had failed on my sports car and I was quoted a massive amount to replace them, the staff at Protyre advised me to change the lower suspension arms,and by doing do so, the new part came com... See more
Company replied
Firstly it cost £35 instead of £50 so I had two cars motd at the garage by Jamie. The first failed miserably as expected but I was shown the offended area underneath. The other car had the issue of a... See more
Company replied
On 23rd March at 15.36 I rang Protyre Rugby to find out if they could replace my alloy wheel and tyre on my Ford Kuga following an incident. Jamie dealt with my request he came back to me at 15.45 wit... See more
Company details
About Protyre Autocare - Rugby Railway Terrace
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
56 - 62 Railway Terrace, CV21 3EX, Rugby, United Kingdom
- 01788 664990
4.8
Excellent
455 reviews
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The team at protyre go above and beyond…
The team at protyre go above and beyond my expectations.,
Very happy plus they are always willing to help you in any way possible I highly recommend this team in Rugby. Excellent service and pricing..
August 27, 2026
Efficient and gave clear feedback on Oil Service etc. on…
Efficient and gave clear feedback on issue.
August 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Neville,
Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Thank you for getting me in to getting…
Thank you for getting me in to getting my car MOT so quickly very friendly service
August 19, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Angela,
We would like to thank you for sharing your feedback regarding the service you received at our Rugby Railway Terrace centre.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team in centre have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Very professional and lovely to deal…
Very professional and lovely to deal with. I had my MOT done with them. Highly recommend
August 15, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Janine,
We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The bushes had failed on my sports car…
The bushes had failed on my sports car and I was quoted a massive amount to replace them, the staff at Protyre advised me to change the lower suspension arms,and by doing do so, the new part came complete with the new bushings.
They then carried out the installation by dropping the sub frame and after 2 hours of hard grafting got it sorted. They then test drove the car twice after the wheel alignment, checked all the other components, topped up the fluids, checked the brake before handing it over. They saved me over £230 and made my car handle like a dragon fly. Will be back soon to get the rears done. Thanks again for yet another great value and professional job done
August 17, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Mr Vadukul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I was quite disappointed.
I was quite disappointed.
Your guys were polite and re-gassed my a/c. What I had booked, though, was CHECK of my a/c and my tyres. Your assistant manager just got a guy out of the workshop and told him, presumably, to do the aircon. The assistant manager didn't look at my booking. Frankly, I didn't argue, at the time because, hey, it was very hot and I was pleased to have my system re-gassed. I've been a loyal customer to this 'Selecta Tyre' branch for around 9 years and have recommended you to a number of people. No more, I think; there's a lot of competition out there - perhaps you didn't know....
August 17, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Dear David Knight,
Thank you for your feedback . We are sorry to hear that your recent visit to our Rugby Railway Terrace branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service.
August 14, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Roddie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Service and staff excellent throughout…
Service and staff excellent throughout as usual, together with the price, would/should have given 5 star rating, if new regas sticker had been added, so well done guys for a job well done, and keep up the good work
Godfrey
August 12, 2026
Air conditioning check and refill.
Excellent, prompt and highly professional service. Thank you — I truly recommend it.
August 10, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Robert,
We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have my van serviced couple of times…
I have my van serviced couple of times a year plus tyres, always helpful and informative, great staff
Thank you
July 27, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Mr Malhan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Nie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
1st class service
1st class service. Booked me in very quickly and completed the job very efficiently. Have used this company for several years and they have always been spot on.
July 20, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Ged,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Miss Wan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful, friendly, knowledgeable staff. Kept me fully informed of costs and times etc. Prompt service and competitive pricing.
July 6, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Mrs Arthurton,
We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service, sorted me out with tyre issues and I was back on the road within the hour.
June 24, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Helen,
We're so glad we could help with your tyre issues quickly! We appreciate you sharing your positive experience.
Best regards,
Eddie
Customer Care - Protyre
Adam was really helpful
Adam was really helpful, his advice was great and he took time to explain everything. Price point was reasonable. Very punctual and no waiting around. Friendly team, recommended.
June 17, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Matthew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rugby Railway Terrace
Dear Rob H,
We are delighted to hear you received good service with no delays from our helpful and friendly staff at our Rugby Railway Terrace branch.
Thank you for your feedback it will mean a lot to our team.
we will look forward to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
MoT £35 fab service
Firstly it cost £35 instead of £50 so I had two cars motd at the garage by Jamie. The first failed miserably as expected but I was shown the offended area underneath. The other car had the issue of an incorrect colour bulb. Jamie waited while I tried to find a replacement, which I could not. I had to buy coloured film to stick on the outer of the lens, which Jamie patiently fitted for me and continued with the Mot which now passed instead of failing. First class service. I wholeheartedly recommend.
May 30, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Julie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
MOT and Service
Booked my car in for MOT & service, staff very helpful to arrange a date and time. Kept me informed throughout the day about any issues and costs involved. I would highly recommend Protyre and will be using them again.
June 8, 2026
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Christopher,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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