Protyre Autocare - Rugby Railway Terrace Reviews 

458
TrustScore 5 out of 5

4.8

56 - 62 Railway Terrace, CV21 3EX Rugby, GB


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Rated 5 out of 5 stars

The bushes had failed on my sports car and I was quoted a massive amount to replace them, the staff at Protyre advised me to change the lower suspension arms,and by doing do so, the new part came com... See more

Company replied

Rated 5 out of 5 stars

The team at protyre go above and beyond my expectations., Very happy plus they are always willing to help you in any way possible I highly recommend this team in Rugby. Excellent service and pricing... See more

Company replied

Rated 5 out of 5 stars

Firstly it cost £35 instead of £50 so I had two cars motd at the garage by Jamie. The first failed miserably as expected but I was shown the offended area underneath. The other car had the issue of a... See more

Company replied

Rated 4 out of 5 stars

Very prompt and helpful customer service, dealt with punctured tyre very quickly and back on the road with speed. Will definitely be returning in future with any tyre problems


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Rugby Railway Terrace

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 56 - 62 Railway Terrace, CV21 3EX, Rugby, United Kingdom

  • 01788 664990

4.8

Excellent

TrustScore 5 out of 5

458 reviews

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4.8

All reviews

(458)

33,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Truly remarkable service

On 23rd March at 15.36 I rang Protyre Rugby to find out if they could replace my alloy wheel and tyre on my Ford Kuga following an incident. Jamie dealt with my request he came back to me at 15.45 with a quote which I accepted. At 10.03 the following day Jamie rang to say wheel and tyre had arrived and by 11am both were fitted. Congratulations to Jamie your suppliers and staff for the magnificent service.

March 23, 2026
Rated 2 out of 5 stars

The tyres fitted cost more than the web…

The tyres fitted cost more than the web price and on driving the car notice the tyre pressures are different on each tyre and 8 psi to high .

March 25, 2026
Protyre Autocare - Rugby Railway Terrace logo

Reply from Protyre Autocare - Rugby Railway Terrace

Dear Graham ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Rugby Railway Terrace branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

My local tyre business which I have been using for 8 years on 5 of my own vehicles. I have always received excellent service from helpful staff.

March 25, 2026
Rated 5 out of 5 stars

I had a puncture

I had a puncture, they fitted me in around other work. Great communication, letting me know when it was done. Great guy on reception, whose name I cant remember. Can't recommend highly enough

March 14, 2026
Rated 3 out of 5 stars

Good service but damages caused

Good service, however I had to phone up to ask if my service had been completed. I found a pack if cigarettes in my car upon collection and my car tablet which is very easy to remove was snapped off

March 18, 2026
Protyre Autocare - Rugby Railway Terrace logo

Reply from Protyre Autocare - Rugby Railway Terrace

Dear  Mr S Aitken,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Rugby Railway Terrace branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 2 out of 5 stars

Better priced wheel alignment…

Better priced wheel alignment elsewhere, had tracking done when I had my steering replaced which was £98 on a 3D hunter machine and it was 'half price' here at £124.99.

February 18, 2026
Protyre Autocare - Rugby Railway Terrace logo

Reply from Protyre Autocare - Rugby Railway Terrace

Dear Customer,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service from staret to finish.

Excellent service from start to finish.
The lady whi initially dealt with me was very knowledgeable and good customer service.
The gentleman that I dealt with on the second visit was equally good.
100% recommend this company

February 11, 2026

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