The bushes had failed on my sports car and I was quoted a massive amount to replace them, the staff at Protyre advised me to change the lower suspension arms,and by doing do so, the new part came com... See more
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The team at protyre go above and beyond my expectations., Very happy plus they are always willing to help you in any way possible I highly recommend this team in Rugby. Excellent service and pricing... See more
Company replied
Firstly it cost £35 instead of £50 so I had two cars motd at the garage by Jamie. The first failed miserably as expected but I was shown the offended area underneath. The other car had the issue of a... See more
Company replied
Very prompt and helpful customer service, dealt with punctured tyre very quickly and back on the road with speed. Will definitely be returning in future with any tyre problems
Company details
About Protyre Autocare - Rugby Railway Terrace
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
56 - 62 Railway Terrace, CV21 3EX, Rugby, United Kingdom
- 01788 664990
4.8
Excellent
458 reviews
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Reply from Protyre Autocare - Rugby Railway Terrace
Hello Mr Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always a good service.
September 24, 2025
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The have poor knowledge of identifying…
The have poor knowledge of identifying car problems. they use the principle of replacing part by part until the problem is found, generating unnecessary costs.
September 17, 2025
Reply from Protyre Autocare - Rugby Railway Terrace
Dear Peter,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great customer experience from start to…
Great customer experience from start to finish!
September 17, 2025
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful service despite what was…
Really helpful service despite what was obviously a busy day!
September 17, 2025
Very helpful
September 17, 2025
Good tyres and always good value
September 8, 2025
Very helpful and friendly staff
Very helpful and friendly staff , also website was easy to navigate and book MOT , will definitely be using pro tyre rugby for all my car requirements in the future
September 3, 2025
Very efficient, car drives smoother now with the adjustment.
Easy to park at premises. Staff knowledgable. Always busy so you know they're a good company.
September 3, 2025
Excellent service
Excellent service, fast, efficient fitting of my tyres. Friendly and approachable staff.
August 20, 2025
Punctual service
Punctual service. The technician overcame difficulties which were not of his making.
August 20, 2025
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Mr Mistry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Rugby Railway Terrace
Dear Richard Cleaver ,
Thank you for your review!
We’re so pleased to hear you received great service at our Rugby Railway Terrace branch. Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Kind regards,
Kayleigh – Customer Care
Helpful staff
Helpful staff, did what I asked, ready when promised. Great value for money.
August 1, 2025
Awesome service
Can't fault this place, got me in very quick for a puncture repair, very professional and polite staff, would highly recommend them
July 29, 2025
Unprompted review
Reply from Protyre Autocare - Rugby Railway Terrace
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Rugby branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Overcharging
Staff very helpful and replaced the rubber valve in the tyre. The bill was printed off and handed to me. Upon getting home I saw I had been charged £2 for environmental disposal. I can understand this for a tyre but for a rubber valve is wrong and the person completing the invoice was fully aware of the job that had been done. Easy money for the company. I will not be recommending or using them again.
July 23, 2025
Reply from Protyre Autocare - Rugby Railway Terrace
Dear Dave,
Thank you for notifying us of your concerns regarding the environmental charge.
We can confirm that this has been raised with the Area Manager, he will investigate and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Good helpful service.
Good helpful service with reasonable prices too. The tyre change was done quickly and the car delivered back ready to drive away.
July 16, 2025
easy to book a bronze service.Good…
easy to book a bronze service.Good detailed report. Fair price.Helpful staff.
July 16, 2025
Great service regarding the air con
Great service regarding the air con. Also checked tyres and brakes on car and gave a report as a bonus.
July 16, 2025
I am happy with the service provided
I am happy with the service provided. It was gas refill of AC. It was the best deal that I could find
July 11, 2025
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