Protyre Autocare - Salisbury Reviews 2,717

TrustScore 5 out of 5

4.9

11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I always go to the Salisbury branch of Protyre because they are trustworthy and reliable. It’s not my skill set dealing with punctures and worn tyres and these men are wonderful. Customer service... See more

Rated 5 out of 5 stars

I have been using Pro tyre is Salisbury for over two years now. Excellent service every time, doesn't try to up sell you on anything unlike to big car servicing chains.

Company replied

Rated 5 out of 5 stars

The customer service is exceptional. I wasn't sure what was wrong with the car but they investigated and kept me in touch throughout as they discovered issues, and helped me prioritise the work. I als... See more

Company replied

Rated 4 out of 5 stars

I would have given a five star review but supplier sent a tyre with the wrong speed rating so I lost a day and had to make a second trip into town to collect. Staff very helpful and polite.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom

  • 01722 414424

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always go to the Salisbury branch of…

I always go to the Salisbury branch of Protyre because they are trustworthy and reliable.
It’s not my skill set dealing with punctures and worn tyres and these men are wonderful.
Customer service is excellent.

June 22, 2026
Rated 5 out of 5 stars

Professional and accommodating

After my vehicle failed the MOT with a catastrophic issue, and having only a few days until it was about to expire, they were very happy to redo the MOPT once I had the issue sorted (unfortunately this branch in Salisbury were not equipped to correct the failure which was an injection problem), however, they squeezed me in on the very last day before expiry. I can highly recommend this branch as not only did they know whom to recommend in getting the issue sorted, but were also happy and accommodating to postpone the service that was scheduled for a day after the MOT to a date that was convenient for me and my schedule.

June 17, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear P A S HOWARD,

We are so pleased to hear about your positive experience you had with our team at our Salisbury branch.

It's wonderful that we could assist you with your MOT and service needs, especially under time pressure.

We appreciate your kind words and recommendation.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Lovely MOT!

In and out, MOT smooth as silk.

June 19, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Riley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent as always

Always an excellent service from helpful staff.

June 22, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Elizabeth,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went for an aircon recharge

Went for an aircon recharge. It was a good price and had a nice waiting room with tea and coffee available. Will definitely use Protyre again

June 17, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I have been using Pro tyre is Salisbury…

I have been using Pro tyre is Salisbury for over two years now.

Excellent service every time, doesn't try to up sell you on anything unlike to big car servicing chains.

June 17, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Jonas,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff able to accommodate individual requirements. A good experience that will ensure future custom.

June 10, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Dan​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient service

Efficient service, everything explained to me. Very friendly and polite.

June 15, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Karen​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick and efficient

June 15, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service all round

Great service all round - helpful staff, quick fitting, good price - thank you!

June 11, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and proffessional…

Excellent service and proffessional work completed, all on time at a reasonable price. Would certainly recommend them.

June 12, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello David,

We are so pleased to hear you had such a positive experience with our team in centre. Thank you for your kind words and recommendation!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The customer service is exceptional

The customer service is exceptional. I wasn't sure what was wrong with the car but they investigated and kept me in touch throughout as they discovered issues, and helped me prioritise the work. I also really appreciated that they did their best to keep labour costs down - I know that all the work they did was done with integrity, and that is worth any amount.

June 12, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Carina,

We are so glad to hear about your positive experience with our customer service. It is wonderful to know that our team in centre kept you informed and helped prioritise the work. We truly appreciate your kind words about our integrity.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Highly recommended!

Great customer service and excellent work! Always very happy here! Very helpful staff and always a friendly attitude.

June 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello T.D,

We are so pleased to hear you found our customer service to be great and our in centre team helpful and friendly. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Would highly recommend!

The team at Protyre in Salisbury were really helpful as ever, quick, efficient, and reasonably priced too, would highly recommend

June 12, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mrs Murrell,

We truly appreciate you sharing your positive feedback about our Salisbury branch. We are delighted to know our team in centre provided quick, efficient, and reasonably priced service. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service. Friendly staff.

June 12, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Carol,

We're so glad you enjoyed our service and found our in centre team friendly. We appreciate your kind words.

Best regards,
Eddie
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look