I sat quietly watching these guys on such an extremely busy, hot day. Professional in every way, polite to everyone, despite the mad rush of people coming in and out. Customers were offered a drink,... See more
Company replied
Location
Switch location11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would have given a five star review but supplier sent a tyre with the wrong speed rating so I lost a day and had to make a second trip into town to collect. Staff very helpful and polite.
Had great customer service at protyre, the guys there were really polite and helpful, will be visiting again for sure Many Thanks
Polite and efficient, was told my car would be ready in approximately 1hour and received a phone call to say my car was ready at the time I was told.easy collection, and staff very friendly.
Company replied
Company details
About Protyre Autocare - Salisbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom
- 01722 414424
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A cancellation appointment to fix a puncture was arranged same day. This was dealt with professionally and in a timely way with good information from the desk staff. My go-to place for services/tyres
Good customer interaction and professional repair
August 7, 2026
Had great customer service at protyre
Had great customer service at protyre, the guys there were really polite and helpful, will be visiting again for sure
Many Thanks
August 7, 2026
I wouldn't go anywhere else!
August 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Salisbury
Hello Maria,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Polite and efficient
Polite and efficient, was told my car would be ready in approximately 1hour and received a phone call to say my car was ready at the time I was told.easy collection, and staff very friendly.
August 5, 2026
Reply from Protyre Autocare - Salisbury
Hello Paul,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always find this company very…
Always find this company very accommodating and willing to go the extra mile. Great service.
August 4, 2026
Unprompted review
Reply from Protyre Autocare - Salisbury
Hello Jeff,
Thank you for taking the time to share your positive feedback! We are delighted to hear that you find our company accommodating and willing to go the extra mile. We always strive to provide great service to all our customers.
Best regards,
Eddie
Customer Care - Protyre
Above and beyond service
Despite difficulties with obtaining the correct tyres...Ian went above and beyond to get my VW T4 sorted!!
July 29, 2026
Reply from Protyre Autocare - Salisbury
Hello Lisa,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Ian is a great manger sitting over a…
Ian is a great manager sitting over a great team.
August 3, 2026
Reply from Protyre Autocare - Salisbury
Hello Leslie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff
July 31, 2026
Reply from Protyre Autocare - Salisbury
Dear R C B D,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
The guys went well beyond normal…
The guys went well beyond normal service to make sure I was satisfied
July 29, 2026
Reply from Protyre Autocare - Salisbury
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and friendly service
Easy to book and had the work done quickly. Highly recommended.
July 27, 2026
Reply from Protyre Autocare - Salisbury
Hello Rebecca,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Highly recommended
I’ve used this garage for years and wouldn’t dream of taking my car anywhere else. Staff are always helpful and friendly and I trust the manager Ian Hunter completely. Highly recommended
July 22, 2026
Reply from Protyre Autocare - Salisbury
Hello S.Baker,
We appreciate you taking the time to leave us a 5-star review. We're delighted to hear that you find the in centre team helpful and friendly and have full trust in the manager Ian. Thank you for your custom and kind words.
Best regards,
Eddie
Customer Care - Protyre
Exceptional service from a very…
Exceptional service from a very professional manager and his team. Would definitely recommend using them and they are the cheapest tyres in the area.
July 29, 2026
Reply from Protyre Autocare - Salisbury
Hello Bruce,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fitted me in for as quick turn around…
Fitted me in for as quick turn around as u was in a space saver and limited mph. Great company! Would recommend .
July 29, 2026
Reply from Protyre Autocare - Salisbury
Hello Jason,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always a good quality helpful friendly…
Always a good quality helpful friendly staff never an issue ⭐️⭐️⭐️⭐️⭐️
July 29, 2026
Reply from Protyre Autocare - Salisbury
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service.
Excellent customer service.
Called in the morning and had tyre fitted by end of day.
July 27, 2026
Reply from Protyre Autocare - Salisbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
These guys are awesome
These guys are awesome. I had a flat tyre in the evening (and no spare) and ended up dumping the car (courtesy of AA) on their forecourt over night. I phoned the next morning to apologise and they couldn't have been lovelier about it. They turned it round that morning. Really friendly staff, and very reasonable prices.
May 15, 2026
Reply from Protyre Autocare - Salisbury
Hello Rachael,
We are so pleased to hear about your positive experience with us, especially during a stressful situation. It's wonderful to know our team in centre was able to assist you quickly and with such friendly service. Thank you for sharing your feedback!
Best regards,
Eddie
Customer Care - Protyre
Excellent helpful guys!!
July 24, 2026
Reply from Protyre Autocare - Salisbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.