Protyre Autocare - Salisbury Reviews 

2,771
TrustScore 5 out of 5

4.9

11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB


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Rated 5 out of 5 stars

I sat quietly watching these guys on such an extremely busy, hot day. Professional in every way, polite to everyone, despite the mad rush of people coming in and out. Customers were offered a drink,... See more

Company replied

Rated 4 out of 5 stars

I would have given a five star review but supplier sent a tyre with the wrong speed rating so I lost a day and had to make a second trip into town to collect. Staff very helpful and polite.

Rated 5 out of 5 stars

Had great customer service at protyre, the guys there were really polite and helpful, will be visiting again for sure Many Thanks

Rated 5 out of 5 stars

Polite and efficient, was told my car would be ready in approximately 1hour and received a phone call to say my car was ready at the time I was told.easy collection, and staff very friendly.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom

  • 01722 414424

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,771)

33,455 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with Ian and his team :)

Very happy with Ian and his team :)
Solved a problem another mechanic f**ked up . Thank you again :)

July 24, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Natasha,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Ian and the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

July 22, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Dear Mrs Edwina Mann,

We would like to thank you for sharing your feedback regarding the excellent service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Salisbury branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Convenient and polite

Easy to book an appointment online, polite helpful and cheerful staff. Although the MOT took longer than expected due to the lift ramp getting stuck in the up position, we were however able to occupy our time on Churchfields industrial estate.

July 22, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Duncan,

Thank you for taking the time to share your positive feedback!

We're delighted to hear that you found the online booking process easy and that our team in centre were polite, helpful, and cheerful. We sincerely apologise for the unexpected delay with the lift ramp getting stuck, and we appreciate your understanding.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Staff were amazing and knowledgeable

Staff were amazing and knowledgeable. Will defiantly use again. If I could I would give 6 stars.

July 17, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Chris​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent as always

Excellent as always

July 22, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient service and…

Very efficient service and communication and understanding great.

July 20, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I sat quietly watching these guys on…

I sat quietly watching these guys on such an extremely busy, hot day. Professional in every way, polite to everyone, despite the mad rush of people coming in and out. Customers were offered a drink, even though the staff were rushed off their feet. The mechanics were equally polite changing my burst tyre for a brand new one, then still taking the time to check all 4 tyres had the correct tyre pressure. I will always trust them with my car because the staff are extremely knowledgeable, helpful and give top quality service in all they do.

July 13, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mrs Simmonds,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top marks!

Great customer service all round!

July 15, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guidance on best tyres for our…

Great guidance on best tyres for our vehicles as always from Ian Hunter . Got four tyres and geometry check all done despite being very busy on a Saturday. We’ll be back when they wear out.

July 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Dibden,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyreland

Isaac was courteous polite and efficient. The job was done as planned when the tyre was in stock.

July 10, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Willan​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Churchfields Salisbury

Protyre Churchfields Salisbury were fantastic as always: efficient; friendly; honest and reasonably priced.

July 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Leo​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Peacham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A wonderful team…

A wonderful team who did a very professional job. Always polite and accommodating.

July 13, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr and Mrs Francis​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very impressive

Very impressive
Works like clockwork

July 13, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Tim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful they kept me updated on…

Really helpful they kept me updated on the progress of the MOT and service.
Excellent service.

July 10, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Susan​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre in Salisbury A+ Service

Protyre in Salisbury offer a very fast and efficient service and have a comprehensive choice of products with very competitive prices.
Ian and his team are very friendly, helpful and extremely professional.
I can wholeheartedly recommend them.

July 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Charlie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent as always.

Excellent as always.

July 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Powell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A very welcoming and friendly service

A very welcoming and friendly service

July 6, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and advice .

Excellent service and advice .

July 6, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, honest & friendly. Good price.
Thank you.

July 6, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Rosalyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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