Protyre Autocare - Sheffield Chapeltown Reviews 

1,109
TrustScore 5 out of 5

4.9

11a Hollowgate, Sheffield, S35 1TZ Sheffield, South Yorkshire, GB


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Rated 4 out of 5 stars

The tyre had kept losing air for a while but I was not in Sheffield so just kept inflating till I got the chance to go back. Only fitted in June. Explained everything and repair done very efficiently.... See more

Rated 5 out of 5 stars

I had a nail in my tyre which the tyre operator (female) sorry didn't get name. Straight away obliged in removing it and repairing it. Wouldn't go anywhere else. 5 *

Company replied

Rated 5 out of 5 stars

The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too. They are efficient and courteous and I always believe that I am i... See more

Company replied

Rated 5 out of 5 stars

Arrived and straight away two technicians were ready to change my two rear tyres. Mandy the receptionist was very polite as were the two technicians and everything went smoothly. Really happy with my... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11a Hollowgate, Sheffield, S35 1TZ, Sheffield, South Yorkshire, United Kingdom

  • 0114 246 7899

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,109)

33,010 reviews in the last 12 months

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Rated 4 out of 5 stars

Good but didn’t meet appointment time

Had an appointment, arrived on time. Unfortunately one of the staff was late to work so I had to wait 20mins before they could begin work. Once began efficient and very happy with tyres so would return.

November 26, 2025
Rated 4 out of 5 stars

Good service at short notice from Mandy…

Good service at short notice from Mandy and the fitter at the garage. All the proper checks carried out and even informed me that the car's MOT had expired! Oops! I thought £90 for an 'economy' tyre was a bit expensive, so maybe go to Asda tyres next time and choose this garage to fit them.

November 24, 2025
Rated 5 out of 5 stars

From choosing the tyres on line to…

From choosing the tyres on line to booking a fitting time was so easy.was made welcome and the tyres were fitted quickly and expertly in less than 20 minutes.would definitely recommend

November 24, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mr Dickinson,

We're happy to hear that booking and fitting your tyres was so easy! We appreciate your positive feedback regarding the speed and expertise of our service. Thank you for recommending us!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service…

Given an appointment that was completely suitable. The work was done immediately, efficiently & quickly.
The workers were very helpful when asking about other work that may need attention. Very satisfied.

November 21, 2025
Rated 5 out of 5 stars

Quick and friendly service

Quick, friendly service at a good price. Got me out of a difficult situation (blown tyre)

November 19, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very quick workers

Very quick workers. Mike sourced me a tyre which wasn’t easy as there were none in the country when I rang him. Changed over to winter tyres very efficiently.

November 5, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Victor,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great price,super fast service

Great price,super fast service

October 23, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

5 star experience

Used this service before and always a great service all around. I required 2 new front tyres and had a puncture on a rear tyre which required replacement. Protyre went out of their way to get all this done for me in one day, with Mandy in the office even prepared to work through her lunch to make it happen. Would recommend.

October 29, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Jamie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A pleasant experience

The lady in reception is on top of her job,
Helpful,polite and knows her product.The fitter was also good,they make a very good team.

October 27, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mr Blagden​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went in with a slow puncture

Went in with a slow puncture, they were honest and it was fixed very quickly and unlike some companies did not try to sell me a new tire I did not need. Very Happy

October 29, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Dear Customer,

We're happy to hear that we could quickly and honestly assist you with your slow puncture at our Sheffield Chapeltown branch.

We appreciate your positive feedback and are glad you were satisfied with our service.

We will look forwards to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

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