Protyre Autocare - Sheffield Chapeltown Reviews 

1,109
TrustScore 5 out of 5

4.9

11a Hollowgate, Sheffield, S35 1TZ Sheffield, South Yorkshire, GB


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Rated 4 out of 5 stars

The tyre had kept losing air for a while but I was not in Sheffield so just kept inflating till I got the chance to go back. Only fitted in June. Explained everything and repair done very efficiently.... See more

Rated 5 out of 5 stars

I had a nail in my tyre which the tyre operator (female) sorry didn't get name. Straight away obliged in removing it and repairing it. Wouldn't go anywhere else. 5 *

Company replied

Rated 5 out of 5 stars

The service is second to none. We are very lucky to have such a good service locally, though I know people travel some distance too. They are efficient and courteous and I always believe that I am i... See more

Company replied

Rated 5 out of 5 stars

Arrived and straight away two technicians were ready to change my two rear tyres. Mandy the receptionist was very polite as were the two technicians and everything went smoothly. Really happy with my... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11a Hollowgate, Sheffield, S35 1TZ, Sheffield, South Yorkshire, United Kingdom

  • 0114 246 7899

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,109)

33,010 reviews in the last 12 months

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Rated 5 out of 5 stars

THE RECEPTION LADY AND TYRE FITTER WERE…

THE RECEPTION LADY AND TYRE FITTER WERE ABSOLUTELY FANTASTIC ...THATS WHY I WILL BE RETURNING FOR TYRES

October 29, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mr Roberts,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service every time!

All the staff are so friendly, and I always have a fantastic experience, very quick and well priced.

October 27, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Jazmin​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing experience!!!

Amazing experience as always. These guys are my go to for my tyres. All the staff are amazing, from checking in and getting my tyre replaced. Thanks again, will always be back and recommend.

October 22, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Sarah,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service.
I have used other companies in the past and been told to book online or ring to make an appointment, here i popped in and was dealt with immediately and I could not fault them.
Thank you.

October 14, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Gary,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Got my tyre puncture repaired here

Got my tyre puncture repaired here. Was booked in the same day and the repair only took 20 minutes. Mandy on reception is absolutely brilliant. She’s an asset to the team!

October 22, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre puncture sorted straight away and…

Tyre puncture sorted straight away and stress free
Lovely manager and team in the garage
Would always use

October 20, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Dear Liz,

We're happy to hear that your tyre puncture was sorted quickly and without stress.

It's great to know you found our team at our Sheffield Chapeltown branch lovely, and we appreciate your continued custom.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Staff were friendly, professional and gave good advice and support. Job was completed efficiently and any questions I had were answered. Would recommend to family and friends to use Protyre in Chapeltown.

October 2, 2025
Rated 5 out of 5 stars

Great service and quick turnaround.

Great service and quick turnaround.
Really good price too.

October 6, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Dear John,

We appreciate you taking the time to leave us this fantastic review!

We're happy to hear that you were pleased with our service and price at our : Sheffield Chapeltown branch .

We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

All fine

All fine, quick turnaround, many thanks

October 8, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Mr Lindley,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service and excellent staff

Fantastic service and excellent staff , would recommend using them for tyres 😄

September 25, 2025
Unprompted review
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Ian​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield Chapeltown branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Service was excellent

Service was excellent

September 29, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Kirk,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick

Quick, matter of fact and prompt service, used them for years, fair price.

September 26, 2025
Protyre Autocare - Sheffield Chapeltown logo

Reply from Protyre Autocare - Sheffield Chapeltown

Hello Nick,

We appreciate you taking the time to leave us this great review! We are happy to hear you've consistently received prompt service at a fair price.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Replacement tyre

Turned up without an appointment and was seen almost immediately. New tyre was required and was dealt with promptly and efficiently.

September 26, 2025
Rated 5 out of 5 stars

The Chapeltown branch is so organised…

The Chapeltown branch is so organised and Mandy is very knowledgeable. She was able to recommend which tyres I could have and the price was very reasonable. They were ordered for next day delivery and I was able to have them fitted at my convenience. The fitting was very efficient and completed in 15 minutes. All in all a 5 star service.

September 24, 2025

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