Protyre Autocare - Sheffield Holme Lane Reviews 

1,126
TrustScore 5 out of 5

4.8

65 Holme Lane, Unit 1, Holme Lane, S6 4JP Sheffield, South Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Popped in on my way home as my tyre pressure monitor went off. Turns out I had a nail lodged in the tyre. Mandy and Scott were on hand to fit me in straight away and sort the problem out. Luckily for... See more

Company replied

Rated 5 out of 5 stars

I have used this garage for over 10 years always a great service. Disapointed that you will longer be undertaking bike servicing. Which means i have to find an alternative garage Kimd regards stev... See more

Company replied

Rated 5 out of 5 stars

Took car for two new tyres. When I got home the car app informed me that the tyre pressure was low on the two new tyres. I am amazed that your fitter did not put the correct pressure in the new tyres.... See more

Company replied

Rated 5 out of 5 stars

Personal contact with the tyre fitter is fundamentally important to help me make the right decision about tyre choice. Booking on line without being able to talk options through is not good for me, B... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 65 Holme Lane, Unit 1, Holme Lane, S6 4JP, Sheffield, South Yorkshire, United Kingdom

  • 0114 232 2676

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,126)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

From first entering reception the staff…are very helpful and polite and you feel welcome

From first entering reception the staff were very helpful. When I explained what was wrong they checked and confirmed what was wrong. They sorted out the parts required and repaired my vehicle. All the staff are polite and very helpful. I’m very pleased with the repairs done. I give staff 10 out of 10 for customer care and service.

July 29, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre... Tyre Pro's

This was my first time using Protyre and I was very pleasantly surprised, firstly by the location hidden away down an alley opening onto a well laid out and sizeable, modern industrial unit. Plenty of parking and not cramped for space, the staff were helpfulness personified. A pair of tyres were fitted on my spare rims and exchanged with those at the front also a rear wheel was swapped out all within 40 minutes. The waiting / customer service are was commendably clean, well decorated and quite spacious, I would certainly use them again, much less hassle than faffing around with internet suppliers and best of all, my wallet didn't take a beating!

July 24, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Mr Pearson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, knowledgable and experienced.

July 29, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The guys there were super polite and…

The guys there were super polite and did an excellent job.

July 22, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Gavin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service yet again.

Excellent service yet again.
Consistently top level service from the guys at Hillsborough. Mot the last time and this one was an unexpected puncture on a Saturday morning. New tyre sourced and fitted, no problem. Thanks again.

July 22, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Steven,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good prompt service

Good prompt service

July 17, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Dear Mr Moore

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield Holme Lane branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Top place for tyre and tracking issues

Friendly and professional staff who know their stuff. Job started and finished within forecast timescale, competitive prices, and ideal location for me. Have used them for years.

July 20, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Thank you for sorting out my tyre…

Thank you for sorting out my tyre pressure very much appreciated !

July 20, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Josephine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Brilliant value and great service

Brilliant value and great service

July 15, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Keith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service *****

Easy on-line booking and great staff at the workshop.

July 9, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Dear jason titterton,

Thank you very much for leaving us this 5-star review.

We are delighted to hear that you found our online booking process easy and that you were pleased with the staff at our workshop.

We appreciate your business we will look forward to welcoming you again in the future at our Sheffield Holme Lane branch

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Great service

Great service, good price.

July 10, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience

Great experience, referred from their garage in Sheffield. Squeezed me in the same day, did a repair quoted as 1/10th the cost of a dealership and then actually charged me less as it took less time than they thought.

July 8, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Mr Tutton,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great quick service .

Great quick service .

July 3, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Scott is always helpful

Scott is always helpful, cheerfully, friendly, efficient, honest and professional.
Just what you need in a successful business.

June 29, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello David,

We truly appreciate your wonderful feedback!

We are delighted to hear that our team at Sheffield provided such helpful, friendly, efficient, honest, and professional service.

Thank you for sharing your positive experience. We look forward to welcoming you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 2 out of 5 stars

We have used Hawleys for years but under Protyre this may change

We have used Hawleys for years always receiving excellent service. However the Hillsborough branch, of Protyre as it is now known, seems to be extremely short staffed. On this visit, it took a day and a half to complete a tyre puncture repair, which is ridiculous for what is after all 30 minute job. I do need to stress that the staff remaining staff are still helpful, polite and courteous as always, but despite trying their best, they simply have too much to do. The new Protrye management/owners desperately need to work on improving staff retention!

June 24, 2026
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Dear Ged,

Thank you for taking the time to share your feedback - we really appreciate it.

Your concerns have been raised with the Area Manager who will look into this at the centre and will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Sheffield Holme Lane logo

Reply from Protyre Autocare - Sheffield Holme Lane

Hello Christine,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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