Protyre Autocare - Sheffield Mosborough Reviews 

1,330
TrustScore 5 out of 5

4.9

Halfway, Motec House, Holbrook, S20 3FE Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Reliable professional staff and service. Highly recommended the Mosborough team. Great advice with no hard sell. Book appointments and the work has always been completed on time.

Company replied

Rated 3 out of 5 stars

Don't always take advice as 100% correct.took my car in for new tyres and tracking. Knew I needed new front and decided to have all 4 replaced. Only had 2 in stock so had to return the following morni... See more

Company replied

Rated 5 out of 5 stars

Booked for tyres, two of. Turned up at the correct time, I was greeted in a friendly manner by busy staff. I confirmed I was waiting rather than leaving the wheels (I had brought the wheels separa... See more

Company replied

Rated 5 out of 5 stars

I ordered a set of tyres online using their website, which was simple and responsive - fat more so than that of some national companies. They had a good choice of tyres at keen prices, and bookin... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Halfway, Motec House, Holbrook, S20 3FE, Sheffield, South Yorkshire, United Kingdom

  • 0114 247 2098

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,330)

33,058 reviews in the last 12 months

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Rated 5 out of 5 stars

Mot and service

I have been using protyre mosborough for a long time I just them with my car and always pleased with anything they have done great bunch of lads

November 8, 2025
Rated 5 out of 5 stars

Great service

Great service. Competitive prices. I've used them on several occasions and never had any complaints at all. I will continue to use them in the future.

November 3, 2025
Rated 5 out of 5 stars

Brilliant service

Brilliant service .
Just called in , no appointment .
Looked at tyre , told me issues . Had tyres in stock .
New tyres fitted immediately .
Very impressed with service ! Been trying different garages and no success .. no appointments / no tyres in stock .
Had been recommended by family member and would have no hesitation whatsoever in recommending !
I don’t usually write reviews but wow I was so impressed !
Thank you .

November 12, 2025
Rated 5 out of 5 stars

Full Service and MOT

Yet again a fantastic service from Hawleys, a full service and MOT. Phone call to tell me when the service was done, and when I collected my car everything was explained to me telling me what had been done.
Excellent deserve more than 5 stars, I would highly recommend this company to anyone requiaring a service and MOT.

November 4, 2025
Rated 5 out of 5 stars

MOT completed in timely and…

MOT completed in timely and professional manner. Repairs advised on and completed in same day. The staff gave me confidence on everything.

November 7, 2025
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Dear Janet McVeigh

We appreciate you taking the time to leave us this 5-star review!

We're happy to hear that our team at our Sheffield Mosborough branch completed your MOT professionally and in a timely manner, and that you had confidence in the service.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Customer Service is marvellous

Customer Service is marvellous , I went in for a brake check which I booked on line again easy to do. The boys told me nothing wrong another 18k miles before work required and I left with my mind at rest. I do recommend this branch to everyone.

October 29, 2025
Rated 5 out of 5 stars

Excellent Service

We called to book in my wife's car for a slow puncture to be checked. They said they could repair it there and then, which they did. Service was excellent.

October 14, 2025
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Poor customer service.

Poor customer service.

I booked my car in 2 weeks ago for a bronze service along with a diagnostic check to find out if I needed new spark plugs and I also asked for the pollen filter to be changed. My car was dropped off at 10:30am and at 3:30pm I still hadn't heard anything from the garage. My partner drove me to check on the car as I had tried several times to phone them and not been able to get through. On arrival at the garage I was told that they had only completed the service and not the other two things I had asked for, I spoke with Alex who is the assistant manager, whose attitude was disgusting. I was told that they hadn't carried out a diagnostic check but it was probably the spark plugs and that they also hadn't done anything with the pollen filter as the website was down where they purchase from, when asked why he didn't just call them he didn't respond.
To top it all, the information I had given them and the things I'd asked them to complete for me along with the service, had been written on the service as if they were things that they had found.
I then went to get in my car to find that the plastic shield from under the driver footwell was left in my passenger footwell so I had to go back inside to ask for them to put it back on for me (one of the mechanics did this for me and did apologise)
Customer service in this garage when the manager Jamie isn't there, and Alex is working, is disgusting and they have now lost several customers as a result, as myself, my partner and my sisters all use this garage, along with my nephews, we will all no longer use it if this is how we get treated. I have been using the garage since 2010 and never have I been spoken too and treated with so much disrespect.

October 18, 2025
Unprompted review
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Dear Ms A Collier,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Absolutely no customer service when…

Absolutely no customer service when manager not there

October 15, 2025
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Dear John Reaney,

Thank you for notifying us of your concerns regarding the customer service. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money. Great choice of appointments. Fast service. Waiting area with drinks

September 26, 2025
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Hello Miss Steele​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Puncture repair…

Prompt n freindly service great price will be using again when needed

October 1, 2025
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Hello Russell​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service and all so friendly

Great service excelent customer service

October 1, 2025
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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