Protyre Autocare - Sheffield Sharrow Vale Road Reviews 

936
TrustScore 5 out of 5

4.8

230 Sharrow Vale Road, Sheffield, S11 8ZH Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Lovely staff, very efficient. Great same day availability on tyres in an emergency! Only place in Sheffield I could find reasonably priced that day and lovely people to boot!

Company replied

Rated 5 out of 5 stars

Called in to have my nsf tyre investigated for loss of pressure. Despite not having an appointment, problem discovered and rectified in less than 30 minutes whilst I waited. Good service from friendly... See more

Company replied

Rated 4 out of 5 stars

Quick and excellent service from very friendly and super informative staff. The whole proces is easy from buying the tyres with a big discount and booking the fitting online till getting them actually... See more

Rated 5 out of 5 stars

Good knowledge of vehicle tracking and alignment and wheel camber to correct a problem with my vehicle causing uneven tyre wear. Reasonable prices for premium tyres which made these a good option and... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Sheffield Sharrow Vale Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 230 Sharrow Vale Road, Sheffield, S11 8ZH, Sheffield, South Yorkshire, United Kingdom

  • 0114 268 6640

4.8

Excellent

TrustScore 5 out of 5

936 reviews

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4.8

All reviews

(936)

33,675 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service and and work…

Excellent customer service and and work done on time with no issues thanks

December 1, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Nigel,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Saved the day

I was in a panic as need to get My Son to A&E and discovered i had a flat tyre. With a massive bolt through it. The lady on the phone stayed calm, we checked and they had one tyre in my size. Even though they were busy, they squeezed me in. So the tyre was replaced by the time my son and I were ready to go. Thank you so much. Saved the day.

November 22, 2025
Rated 5 out of 5 stars

Good friendly service and prompt change…

Good friendly service and prompt change of tyres within an hour. Free tracking check too. Will use again.

November 3, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Matt​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I thought I may need a new tyre

I thought I may need a new tyre, but the problem was on the rim, so it was repaired at a very minimal cost. Thank you

November 8, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Hazel​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Lovely people

Lovely people, great service.

November 3, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Denise,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Long wait despite making an appointment

Had to wait over an hour despite making an online booking. Then he checked the wrong tyre after I told him which one had the potential puncture. The service came nowhere near that on previous occasions I've been here. I think I will go elsewhere next time.

October 25, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Dear Helen Parkes,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Pro tyre continues to send review…

Pro tyre continues to send review requests that should be for others to my email. Having had a reply acknowledging this, o thought it would stop. But no
Thanks for the response which I appreciate. Sorry if I wasn’t clear. Pro tyre were sending me other people’s opportunities to respond which I believe is a breach of data protection. That was my concern not getting marketing from pro tyre who do a good job.

October 27, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Dear Customer,

Thank you for your feedback. We're sorry to hear that you're still receiving emails from us after requesting to have your details removed.

We’ve been in contact with the data team and can confirm that your details have now been unsubscribed from marketing communications. 

We apologise for any inconvenience this may have caused.

Kind regards,

Kayleigh

Customer Care – Protyre

Rated 1 out of 5 stars

Confusion on National website

Confusing on offer on website for MOT & Service price. Labour not included in service price. MOT not done at this garage, was contracted out to another garage. Got a quote from a totally separate garage to have car fixed after failed MOT, saved £84

October 15, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Dear Mr and Mrs Hird,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent price & service.

Excellent price (£20 per tyre cheaper than an alternative supplier) Fitted next day. Very happy with the service.

October 15, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Biff​,

We would like to thank you for sharing your feedback regarding the service you received at our Sheffield branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre on sharrow Vale road is highly…

Protyre on sharrow Vale road is highly recommended, absolute great team, nothing is to much for them, extremely helpful, polite, very friendly, will go the extra mile for you no matter what work needs carrying out on your vehicle, good prices, will 1000% be using all the time for vehicle work this garage won't be beaten in and around Sheffield thank you so much to rick and the team much appreciated mr Stuart hattersley.

October 18, 2025
Unprompted review
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Stuart,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent Service

Phoned at 11am, manager ordered tyres from the Warehouse, fitted at 3pm. Excellent and friendly service.
I have been a customer for over 30 years, why go anywhere else. I would add, price is very competitive. Well done
Martin

October 15, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Martin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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