Protyre Autocare - Sheffield Sharrow Vale Road Reviews 

936
TrustScore 5 out of 5

4.8

230 Sharrow Vale Road, Sheffield, S11 8ZH Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Lovely staff, very efficient. Great same day availability on tyres in an emergency! Only place in Sheffield I could find reasonably priced that day and lovely people to boot!

Company replied

Rated 5 out of 5 stars

Called in to have my nsf tyre investigated for loss of pressure. Despite not having an appointment, problem discovered and rectified in less than 30 minutes whilst I waited. Good service from friendly... See more

Company replied

Rated 4 out of 5 stars

Quick and excellent service from very friendly and super informative staff. The whole proces is easy from buying the tyres with a big discount and booking the fitting online till getting them actually... See more

Rated 5 out of 5 stars

Good knowledge of vehicle tracking and alignment and wheel camber to correct a problem with my vehicle causing uneven tyre wear. Reasonable prices for premium tyres which made these a good option and... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Sheffield Sharrow Vale Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 230 Sharrow Vale Road, Sheffield, S11 8ZH, Sheffield, South Yorkshire, United Kingdom

  • 0114 268 6640

4.8

Excellent

TrustScore 5 out of 5

936 reviews

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4.8

All reviews

(936)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Went above and beyond

September 5, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Lindsey,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Mike,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great communication

Great communication, I had an issue with my wheel nuts which they helped me with and provided some great advice, really good report on the status of my brakes too, highly recommended

October 1, 2025
Rated 1 out of 5 stars

Had various tyre work done here in the…

Had various tyre work done here in the last 4 years. Run very oddly with staff that seem to be on the verge of quitting and a manager than keeps being brought back "as he is the only one that can keep it running" apparently. Seems to have a running commentary of life the universe and everything. Have had issues getting my car tracked (ended up taking it to another branch who knew what the issue was and did it first time) and also broken promises of a printout/email of work done. Also, wheel nuts overtightened and broken. There are better Protyre branches and other garages in Sheffield.

February 24, 2025
Unprompted review
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Dear James Little,

Thank you for taking the time to share your recent visit to our Sheffield branch with us. We are sorry to hear that it has not been a positive one for you on this occasion.

We would like the chance to look into this matter further for you, therefore if you wouldn't mind contacting us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.

We apologise for any inconvenience caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

As always friendly and efficient and…

As always friendly and efficient and good value. New reception area a big improvement.

September 17, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Dear Customer,

We're happy to hear that you find our service friendly, efficient, and good value at our Sheffield Sharrow Vale Road branch.

It's great to know you appreciate the new reception area. Thank you for your positive feedback!

We will look forward to welcoming you again in the future

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

A very Professional Autocare Centre

The staff were very helpful and informative.
The general report (paper copy) depth of tyre tread, break pads, and exhaust was also very helpful.
A very friendly, helpful and knowledgeable organisation.

September 8, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello John,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had an MOT and Bronze Service

The service included oil check and I also requested air con gas refill. The only issue was with my front wheels, which needed aligning, they called me first to let me know before they did anything, which I appreciated. Everything was done by 3pm. There's a letter box to leave your keys when dropping vehicle off early morning.
I also had 4 tyres replaced over a year ago and they are brilliant. No issues.

September 3, 2025
Rated 5 out of 5 stars

Great service

Great service - two front tyres fitted within the time advised. Good location. Pleasant staff.
Tyres ordered on-line via BlackCircles.com.
Highly recommended.

September 3, 2025
Rated 2 out of 5 stars

Should have gone to Specsavers...

I've used this company before and had decent service, however on this occasion it was very disappointing. I had to have a punctured tyre replaced at short notice. The tyre was replace and I was asked if I would like the repair kit replaced at the cost of £24 as it had expired in 2024. The car was only purchased brand new that year so I was a bit shocked and resisted the replacement thinking the supplier should rectify this. However when I examined the repair kit it actually expired Dec 2028. To give them the benefit of the doubt there was another number on there that ended in 24, however this was a 7 digit number and clearly not a date and I had no response to an email I sent them informing them of this issue.
I then found the tyre deflation light came on repeatedly, despite the tyres being at the correct pressure and repeatedly being recalibrated. When I took it back to Protyre they found they had fitted a tyre of incorrect profile. For a company that specialises in tyres this is very poor service.

August 6, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Dear Mike,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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