Protyre Autocare - Sheffield Sharrow Vale Road Reviews 

936
TrustScore 5 out of 5

4.8

230 Sharrow Vale Road, Sheffield, S11 8ZH Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Lovely staff, very efficient. Great same day availability on tyres in an emergency! Only place in Sheffield I could find reasonably priced that day and lovely people to boot!

Company replied

Rated 5 out of 5 stars

Called in to have my nsf tyre investigated for loss of pressure. Despite not having an appointment, problem discovered and rectified in less than 30 minutes whilst I waited. Good service from friendly... See more

Company replied

Rated 4 out of 5 stars

Quick and excellent service from very friendly and super informative staff. The whole proces is easy from buying the tyres with a big discount and booking the fitting online till getting them actually... See more

Rated 5 out of 5 stars

Good knowledge of vehicle tracking and alignment and wheel camber to correct a problem with my vehicle causing uneven tyre wear. Reasonable prices for premium tyres which made these a good option and... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Sheffield Sharrow Vale Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 230 Sharrow Vale Road, Sheffield, S11 8ZH, Sheffield, South Yorkshire, United Kingdom

  • 0114 268 6640

4.8

Excellent

TrustScore 5 out of 5

936 reviews

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4.8

All reviews

(936)

33,750 reviews in the last 12 months

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Rated 5 out of 5 stars

Good knowledge of vehicle tracking and…

Good knowledge of vehicle tracking and alignment and wheel camber to correct a problem with my vehicle causing uneven tyre wear. Reasonable prices for premium tyres which made these a good option and the difference from the previous budget tyres is quite noticeable.
Also did free check on brakes with indication of amount of life to next service. Pleasant staff.

August 11, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Tony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Speedy

Speedy. Repair rather than new tyre. Good job

August 6, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Rich,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Great service from Protyre checking and…

Great service from Protyre checking and replacing tyres and doing 4 wheel tracking

July 30, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Sheffield branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 3 out of 5 stars

Get the little things right and you'll provide reassurance that the whole job was done well

Paying almost £600 for a pair of tyres I expect not only for them to be fitted properly but all the wheel nut covers to be replaced. When I got home I found one locking wheel nut cover missing. I returned the following day to ask if they still had it. Looking around the forecourt they found two, which was revealing in itself, but not the one for my wheel nut. I was told "They're only a fiver on Ebay". Not feeling in the mood to argue I left and reflected on what happens when a small but great tyre company like Hawleys, who I've used for several cars for decades, gets swallowed up by a monopoly. Ok, there's the online booking that works, an efficientyoung woman on reception instead of the occasionally frazzled manager, trying to juggle too many appointments but I always knew that Hawleys had completed the job at a reasonable price and any residual problems, if any, would be sorted. No, Protyre, it didn't cost a fiver; it was £6.71 plus 2 hours of my expensive time. I shall, and suggest you do to, avoid this place until attitudes change so that the staff feel responsible for the whole completed work. Protyre could also lay in a stock of spare wheel nut covers to replace the ones that go missing. They're only a fiver on Ebay ....
Edit: to their credit Rick, the manager phoned me and apologised for the inconvenience. Also informed me that Hawleys have been part of Protyre for a decade. I've updated this review from 2 to 3 stars as a result of the apology.

July 23, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Dear  rdebatt,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Sheffield Sharrow Vale Road  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Pleasant staff who did the job asked of…

Pleasant staff who did the job asked of them in the time they said.

July 21, 2025
Protyre Autocare - Sheffield Sharrow Vale Road logo

Reply from Protyre Autocare - Sheffield Sharrow Vale Road

Hello Susan,

We appreciate you sharing your positive experience. We're happy to hear our team delivered efficient service in the promised timeframe.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly

Friendly, helpful with good advice, quick, accommodated my change of time etc

July 21, 2025

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