Protyre Autocare - Slough Reviews 

2,411
TrustScore 4.5 out of 5

4.7

515 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB


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Rated 5 out of 5 stars

We've had two visits to Protyre .in thel;ast week. The first was successful as thenteamreloaded the gas in our mini cony=trym,an 's air coditoioning. I worked very wel from to moment weleft. The seco... See more

Company replied

Rated 5 out of 5 stars

Used protyre for my cars mot easy to book online very straightforward friendly staff I waited in lounge while car was having mot Car passed with advisories which I knew about so very happy with this... See more

Company replied

Rated 5 out of 5 stars

When my car was MOT’d the advisory note was that there was a nail in one of my tyre, and that it was repairable. Having checked with Protyre on availability to do the repair, it was agreed... See more

Company replied

Rated 5 out of 5 stars

Protyre is my only auto company I take my car for MOT over 5 years. Staff is always professional, efficient and any helpful. I am very grateful and I strongly recommend and continue to be your loyal... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 515 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, United Kingdom

  • 01753 571171

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,411)

34,852 reviews in the last 12 months

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Rated 1 out of 5 stars

Long waiting times

Booked an appointment on line at 11.30 to have 2 tyres fitted arrived early as advised on line
Tyres were not fitted to my vehicle till 1300
Tyre fitting itself was excellent frustrated that had to wait 90 mins after booking timed appt

March 11, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Rex,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Perfect

The staff are always friendly..knowledgeable and attentive. All procedures are carried out professionally and you are kept informed along the way. Prices are competitive too. Will continue to use and highly recommend:)

March 11, 2026
Rated 3 out of 5 stars

Slightly negative experience

Slightly negative experience. Booked an MOT for the 20th Feb (didn't book online as didn't want to pay in advance, however the price quoted online was a flat £44.95). Come to pay, the chap at the counter quotes me £44.95 (happy days), hands over invoice and only once I was home I noticed I'd also been charged an additional £4.99 environmental fee. I understand what an environmental fee is for, but I didn't expect it to apply to a standard MOT where no additional work is carried out, and bear in mind you don't pay this extra fee if you book and pay online. I did email customer services and have since had a call from Protyre saying that if take my payment card back into the branch they'll refund my card, but I'm not local so it's not convenient. I don't feel I should have been charged the environmental fee in the first instance.

February 20, 2026
Unprompted review
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear Carl Young,

Thank you for taking the time to leave us a review of your recent experience.

Our records show that this matter has already been escalated to the Area Manager following your email, and as noted, a partial refund had been offered. If you remain unhappy with the outcome or if there is anything further we can assist you with, please do not hesitate to contact us at customerrelations@protyre.co.uk.

Best Regards,
Eddie
Customer Care – Protyre

Rated 1 out of 5 stars

bad garage service

bad garage service
placing my order with black circles was ok, but the the fitting garage experience was not the best. My booking was for 10 am i arrived at 9.45 am only to be to be told they changed my book time to 3pm which i did not even know about. Garage staff told me they rang a phone number which was not mine and left a massage about the change. This then messed up my day as I had other things to do. i went back to the garage at 3pm and had my tires fitted and left. when i reach home i had a warning message come up on the dashboard, I notice that the rear offside tyre was over inflated. the Tyre had 560kPa when it should have 260kPa. not happy with garage service

February 18, 2026
Protyre Autocare - Slough logo

Reply from Protyre Autocare - Slough

Dear MANGA SINGH PAWAR ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Slough branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Appointment was for a tracking check…

Appointment was for a tracking check The car (Volvo V90 D4) is very low mileage with very little tyre wear, but we have the pothole plague to prey on our wheels and tyres. Outcome entirely satisfactory, and well-explained by the technician. As an ex-chauffeur I really appreciate the smooth vehicle I now have, with no deflection from road postion. Like new...

February 25, 2026
Rated 5 out of 5 stars

No upselling

No upselling - instead the technician actually saved me money on my wheel alignment. Took the time to explain the readouts and service was great. Took care of the white interior of the car

February 25, 2026

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