Protyre Autocare - Southam Reviews 

1,245
TrustScore 4.5 out of 5

4.7

Southam Drive, Southam, CV47 0RB Southam, Warwickshire, GB


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Rated 5 out of 5 stars

Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.

Rated 5 out of 5 stars

I booked in for a battery check Thursday night, took it in 8.30 Friday morning and the battery was checked and changed before 12. I have been going to Southam Tyres for a couple of years now and won't... See more

Company replied

Rated 5 out of 5 stars

Have been using ProTyre Southam for last 3 years for my MOT, Service and other repairs. Honest Garage, Explain everything clearly and charge accordingly.

Company replied

Rated 5 out of 5 stars

Always super helpful and explain things in an easy to understand way. They are also always on time so they just make everything easy.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, United Kingdom

  • 01926 813510

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,245)

35,519 reviews in the last 12 months

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Rated 3 out of 5 stars

I needed a handbrake cable replacing

I needed a handbrake cable replacing. They offered same day. It is now fixed. Expensive, but it's done.

June 16, 2025
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Dear Tim Yorath, 
Thank you for reaching out to us. We're sorry to hear that your visit to our Southam centre was not a positive one. 
While we're glad to hear the handbrake cable has now been fixed, we understand your concerns about the cost.
Your feedback has been passed to the Area Manager for investigation, and they will be in contact with you directly. 
We appreciate you bringing this to our attention.
Kind regards 
Kayliegh 
Customer care - Protyre

Rated 1 out of 5 stars

Dreadful

No problem with the tyres but the fitter this time was the rudest man I've encountered in decades. Was a repeat customer but wouldn't dream of doing business with this outfit again.

June 9, 2025
Unprompted review
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Dear David Fouracre,

Thank you for taking the time to share your concerns. We are sorry to hear that your recent visit to our Southam branch has not been a positive one for you on this occasion.

Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we would like the chance to follow this matter up with you. If you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with your vehicle registration and best contact number, we will then raise this with higher management.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

My car was fixed in under the time that they specified that they would have finished it. They are professional and are good at what they do.

June 6, 2025
Rated 3 out of 5 stars

Very quick service

Very quick service. Two new tyres on the rear of my Peugeot Boxer Campervan. I was unaware of the potential height and weight restrictions for larger vans at this branch. The staff were helpful. Booked online but was unable to get the advertised discount. Branch manager said he was unable to help with online orders.

May 26, 2025
Protyre Autocare - Southam logo

Reply from Protyre Autocare - Southam

Dear Andrew Foster,

we’re pleased to hear the service was quick and that our team was helpful. 
We’re sorry to hear about the issues with the online discount and the lack of clarity around vehicle restrictions at the branch,

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards 
Kayliegh
Customer care -Protyre

Rated 4 out of 5 stars

Completed order as requested

Completed order as requested. Only downside did not get a VAT Invoice at the time, assumed it would come through by email (It had all been booked online). When I enquired for VAT Invoice, only way to get one was to go back to Southam Tyre and collect in person.

May 12, 2025

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