I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... See more
Company replied
Location
Switch location170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garage... See more
Company replied
It was an emergency as I was on my way to another city, 2 hours driving away. It was a Saturday morning and my tyre was looked at, a nail identified and a replaced tyre within 30 minutes. Excellent a... See more
Company replied
Booked car in for air con to be sorted. Due to unforeseen circumstances I had to change the date a few times. They were so patient with me and obliging. Eventually the work was carried out and air con... See more
Company replied
Company details
About Protyre Autocare - Southampton Burgess Rd
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, United Kingdom
- 02380 677468
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff very friendly good service
April 22, 2026
Good service
Were friendly & helpful. Good overall experience, would be happy to use them again
April 15, 2026
Great service
Great service, quick booking and great staff. Had taken my car in and they found issues I wasn’t aware of and fixed with no further issues
April 10, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They called and told me the car failed…
They called and told me the car failed its MOT on 1 thing. Only to receive another call an hour later telling me there were other issues costing another £500. I asked them to order a part that then didn't arrive on time, then when it did it was not appropriate for my car but apparently if I paid more they could sort it straight away. I choose not to continue allowing the work to be done. I was quoted £650 for all the work at Protyre but in the end I had the work completed at another garage for £370. Very disappointed with the service and the over pricing.
Have had call back for Centre Manger to clear up the issues and have had assurances that issuse will be fixed. Discuss the will be better in the future was offered a free complementary air con regas.
Many thanks to Lawrence for the call back.
April 13, 2026
Reply from Protyre Autocare - Southampton Burgess Rd
Dear Andy Innes,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great communication and knowledge of…
Great communication and knowledge of the trade. They gave it to me the costs and did not push too much more work on
April 6, 2026
Prompt attentive service
Prompt attentive service. Courteous - don’t patronise me as an older woman. Good price.
April 1, 2026
As a woman trying to find a garage that…
As a woman trying to find a garage that doesn’t rip you off is very difficult but I had a great afternoon when my car was MOT.
Nothing was too much trouble. Very polite and funny. Free coffee. Explained everything about the mot. Will deffo use them again
April 6, 2026
Very easy to book online
Very easy to book online. This branch have always displayed honesty and integrity and are always courteous and polite.
March 30, 2026
Short notice fitting of two new tyres
Short notice, good price and finished to a good standard.
March 23, 2026
Honest appraisal
Honest appraisal, practical remedy carried out by an enthusiast young man
March 20, 2026
Trusted service
Trusted service, and they go the extra mile to make the customer feel valued - they didn't charge me for a replacement light which was great.
March 10, 2026
MOT experience
Had my MOT done here today and it was a great experience. Staff were friendly and I was able to get my car back relatively quickly. Would definitely recommend.
March 16, 2026
Unprompted review
Help When I Needed It
After my tyre pressure warning light coming on unexpectedly, Burgess Road Protyre were able to fit me in the same afternoon. They sorted the problem and had me back on the road within a few hours. Very grateful indeed for their help and professionalism. Would recommend them very highly.
March 16, 2026
Steve @ Protyre (Burgess Road)
Excellent as always. Steve was exceptional, friendly, professional and highly knowledgeable. The service I had on my car was very good as was my nice new tyre that I had fitted at the same time. I would recommend Steve and his team 100%
March 11, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.