Protyre Autocare - Southampton Burgess Rd Reviews 

1,141
TrustScore 4.5 out of 5

4.7

170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB


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Rated 5 out of 5 stars

I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... See more

Company replied

Rated 5 out of 5 stars

I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garage... See more

Company replied

Rated 5 out of 5 stars

It was an emergency as I was on my way to another city, 2 hours driving away. It was a Saturday morning and my tyre was looked at, a nail identified and a replaced tyre within 30 minutes. Excellent a... See more

Company replied

Rated 5 out of 5 stars

Protyre, as they are now, are just 10' walk away, so I have used them for MoTs, tyres and, occasionally, servicing, over the past couple of decades. Always friendly, competent and with competitive... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Southampton Burgess Rd

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, United Kingdom

  • 02380 677468

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,141)

33,962 reviews in the last 12 months

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Rated 1 out of 5 stars

£38 to repair a puncture is far too…

£38 to repair a puncture is far too much, last time it £20!

December 29, 2025
Protyre Autocare - Southampton Burgess Rd logo

Reply from Protyre Autocare - Southampton Burgess Rd

Dear Mr Murray,

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful staff and allowed me to book in an appointment with very short notice.

December 17, 2025
Protyre Autocare - Southampton Burgess Rd logo

Reply from Protyre Autocare - Southampton Burgess Rd

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing experience

Amazing experience. The staff were excellent on the phone, very polite. They also removes a nail for free in my back right tyre and checked there was no further damage. Gold service and MOT, very impressed. Will use again!

December 17, 2025
Protyre Autocare - Southampton Burgess Rd logo

Reply from Protyre Autocare - Southampton Burgess Rd

Dear GRAHAM TUCKER,

We appreciate you taking the time to share your amazing experience you had with our team at our Southampton Burgess Road branch.

We're happy to hear that our staff were excellent and polite on the phone, and that they provided gold service.

We're glad you were impressed and will use us again!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent customer service

Booked in for a vehicle health check, and the team at Southampton Burgess Road centre were very generous, they topped up my screen washer fluid, engine oil, and tyre pressure. They have excellent customer service.

December 11, 2025
Rated 5 out of 5 stars

Always helpful

Always helpful, vg service.

December 15, 2025
Protyre Autocare - Southampton Burgess Rd logo

Reply from Protyre Autocare - Southampton Burgess Rd

Dear Valerie Wyatt,

We appreciate you taking the time to leave us this 5 star review.

We're delighted to hear you're happy with our service at our Southampton Burgess Road branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Very professional

Very professional, got a hot chocolate as I waited, Ashley and the mechanics were very friendly, quick turn around and fully satisfied will be using again

November 29, 2025
Protyre Autocare - Southampton Burgess Rd logo

Reply from Protyre Autocare - Southampton Burgess Rd

Dear Jay Tongs,

We're happy to hear that you were fully satisfied with your visit!

We appreciate your kind words regarding our team's friendliness and the quick turnaround.

We look forward to welcoming you again at our Southampton Burgess Road branch in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Amazing service

Amazing service, the staff were polite, knowledgeable and happy to help. I will definitely use the again

December 3, 2025

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