The service the staff and the way that they handle my enquiries, they are always helpful and I’m always pleased that the service that I receive from them
Location
Switch location2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
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Saw a screw in my tyre, and went straight round to ProTyre at Stockton for them to investigate. They confirmed that the screw had pierced the tyre, and repaired the whole all within 25 mins. Great... See more
Company replied
Very professional and helpful staff at the Stockton branch. They completed the fitting of a tyre for my motorhome which was completed on time and to high standard
Company replied
Easy to book in and drop off. Work started on time and kept fully informed of progress as I was shopping. No problem about picking it up when I and the repair were finished. Every contact with staff... See more
Company replied
Company details
About Protyre Autocare - Stockton on Tees
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, United Kingdom
- 01642 601600
4.7
Excellent
1K reviews
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Friendly staff,very quick…
Friendly staff,very quick efficient.Wouldn't hesitate to go back and would definitely recommend to friends and family .
July 23, 2025
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Nice and quick tyre change
July 23, 2025
Great lads and great service!!
July 23, 2025
Recent MOT
Recent MOT, work was needed but was done and completed next day. Found these guys helpful.
July 21, 2025
Great place for an air con regas.
Very smooth transaction from start to finish. Left my v90 for an air con regas. Left car with them for half an hour while we went for a coffee. Came back all done and now blowing ice cold!
Will definitely use again. Thanks for your great service.
July 16, 2025
A quick and efficient aircon regas
A quick and efficient aircon regas. Only took 20 minutes. No fuss and helpful staff
July 16, 2025
Car air conditioning regass.
My experience with protyre went really well great service got everything sorted and a free cup of coffee.
July 9, 2025
Reply from Protyre Autocare - Stockton on Tees
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Easy to book
Easy to book, MOT completed within time and easy process. Good value for money.
July 9, 2025
Failed my MOT on what should have been…
Failed my MOT on what should have been an advisory.
Caused a great deal of inconvenience. Think it was to try and sell new tyres.
July 9, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Andrew Metcalfe,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with the outcome of your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Pirelli Angel GT Motorcycle Tyres
Appointment booked & paid online was simple & straightforward, arriving at the garage I was seen to immediately staff very polite and courteous. Appointment slot was booked for 1 hour however tyres were changed around 30 mins, excellent service with friendly staff. I would definitely use Protyre services again in the future.
July 2, 2025
Excellent experience
Made a booking on line to have 2 tyres fitted the whole job from booking to driving away was an hour .
Excellent service the whole experience was 10 out of 10
July 2, 2025
Arrived early for our mot
Arrived early for our mot, needed 2 tyres on before it went through, the staff were amazing, put the tyres on and did the MOT in super quick time, great service and very good price, very happy will always use Protyre for my motoring needs
June 23, 2025
Dealt with promtly
Dealt with promtly and given a time frame. offered to either wait or leave car there. on return just after the time told car was ready to go. Booking online and paying makes the process quick and easy aswell.
June 18, 2025
Poor customer service
This is everything that is bad about the motor trade in the modern day. Customer service that was bad in the 70s. No friendly welcome. Every man met with “mate”. No explanation about what was happening except sarcastic comments. My wheels and steering wheel were filthy after having my wheels balanced. I will not be back.
June 18, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Dave Irwin ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Stockton on Tees branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Stockton on Tees
Dear Mr Evans,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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