Very professional and helpful staff at the Stockton branch. They completed the fitting of a tyre for my motorhome which was completed on time and to high standard
Company replied
Location
Switch location2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
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See what reviewers are saying
Saw a screw in my tyre, and went straight round to ProTyre at Stockton for them to investigate. They confirmed that the screw had pierced the tyre, and repaired the whole all within 25 mins. Great... See more
Company replied
Easy to book in and drop off. Work started on time and kept fully informed of progress as I was shopping. No problem about picking it up when I and the repair were finished. Every contact with staff... See more
Company replied
Sent reminder for mot , kept me fully informed during my time there and had a chat about my car upon completion of its test. Very polite and professional, will be using them again for services and mot... See more
Company replied
Company details
About Protyre Autocare - Stockton on Tees
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, United Kingdom
- 01642 601600
4.7
Excellent
1K reviews
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This is the second time I’ve booked…
This is the second time I’ve booked tyre replacement and an MOT online and on both occasions the garage of choice had no record of my appointments..not very good when you have paid a month in advance and this happens
September 8, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Mr Dean,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service at a great price
Great service at a great price. I was kept fully updated throughout the repairs which meant I had no nasty surprises at the end. I've been using protyre for years with no problems.
September 8, 2025
Reply from Protyre Autocare - Stockton on Tees
Hello Tim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good experience from dropping car off…
Good experience from dropping car off to picking it up.
Had full service and mot the guys kept me informed through the day with what was required most appreciated
September 8, 2025
Saviours - I had to get my breakdown out who…
I had to get my breakdown out who advised me I needed a new battery. I phoned protyre and explained the situation and he said come straight down even though there was only an hour left before they closed. I was very close anyway but they put a new battery in and I was on my way home in half an hour. Couldn't be more helpful
September 3, 2025
Best tyre shop around.
Started coming here over another local tyre shop. Great staff open and welcoming great prices and offers on. 10/10
September 1, 2025
Welcoming and efficient.
I attended my appointment slightly early but my car was taken into the workshop immediately and the job took less than the expected amount of time. The staff were very welcoming and obviously efficient. I will return to protyre without doubt.
August 29, 2025
Hassle free excellent service
August 29, 2025
Car went in for MOT and failed never…
Car went in for MOT and failed never the less great service from the team here from booking in the car, mot been done and been notified of the status was a great overall experience give them a go!
August 27, 2025
Booked online for a tyre health check
Booked online for a tyre health check, went in the morning and they were brilliant - tyre sorted and pretty reasonable wait time also. Cheers guys in Stockton on tees branch
August 7, 2025
Unprompted review
Top notch service
Made an MOT appointment over the phone, arrived 15 mins early but the car was straight in and I was gone after about 40 mins. Great service from these guys, would highly recommend.
August 13, 2025
Reply from Protyre Autocare - Stockton on Tees
Hello Janette,
We would like to thank you for sharing your feedback regarding the service you received at our Stockton on Tees branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Guys on desk great and car took…
Guys on desk great and car took straight in , just didn’t think my car needed to left ticking over for the full 40 minutes of the mot
Thank you
August 11, 2025
Reply from Protyre Autocare - Stockton on Tees
Dear Mr Mather,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I have always had a positive experience…
I have always had a positive experience when attending this garage, the staff are helpful and reassuring.
August 6, 2025
Staff made the effort to be…
Staff made the effort to be helpful-despite already being lunchtime on a Saturday they endeavoured to do the work that needed doing to get my car through its MOT that same day
August 6, 2025
the fella sorted me out in great time
the fella sorted me out in great time . perfect job
July 30, 2025
Reply from Protyre Autocare - Stockton on Tees
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Stockton on Tees
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Stockton on Tees branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
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