Really happy with the service at Protyre. The MOT was carried out professionally and efficiently, and the staff were friendly, helpful and informative throughout. Everything was explained clearly, and... See more
Company replied
Location
Switch location2A Lockheed Close, Preston Farm Ind Est, TS18 3BP Stockton - on - Tees, Teeside, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Definitely 5 Stars !!! 29/10 my 25 plate qashqai had its first service. Service was completed in the timeframe advised, at a reasonable cost, the service book duly stamped with a copy of the hea... See more
Company replied
I've used Protyre on Preston Farm a fair few times and never had a bad experience. On this occasion the online booking system failed and didn't create the booking (Third party system, not Protyre's fa... See more
Company replied
Had an MOT done here, great communication - rang to let me know of a problem with one of the tyres, asked them to replace both rear tyres. They had none of the ones I wanted fitting, but got them and... See more
Company replied
Company details
About Protyre Autocare - Stockton on Tees
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
2A Lockheed Close, Preston Farm Ind Est, TS18 3BP, Stockton - on - Tees, Teeside, United Kingdom
- 01642 601600
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
May 6, 2026
Highly Recommended
Very easy to book appointment on line. The price of my tyres was very competitive and the fitting was carried out quickly and efficiently. All in all it was an easy and stressless process.
April 30, 2026
Car Service & MOT combined.
Easy on line booking.
Great service & staff.
Combined car service & mot.
Same day completed.
May 1, 2026
Always easy to book and reliable
Always easy to book and reliable. MOT went smoothly and phoned to let me know it was ready
April 25, 2026
Great job but slow to complete the work
Can’t fault the job, the only disappointing thing was that this was booked online and an appointment time was selected (9.30am). Arrived well before the time but it took just under hour from the arranged time for them to even move the car into the garage and begin the work. Kinda made arranging a time slot a pointless exercise (in all two hours from arranged slot to change 2 tyres and check tracking).
April 29, 2026
Excellent :)
April 29, 2026
My car went in for an mot
My car went in for an mot, I received a warm welcome.
Every thing was explained to me, I went for a walk for an hour.
I had a phone call to say my car was ready to pick up.
All paper work done, and my car ready to pick up
April 22, 2026
Always helpful and friendly staff
Always helpful and friendly staff. I always go for mot/service/tyres . Easy to book in for service online but also easy to call in for advice when passing
April 22, 2026
Professional
Curtious staff, professional, but when booking an appointment you get there early to avoid waiting.
April 15, 2026
Aircon Regas on Tesla X
Aircon Regas on Tesla X. Staff super helpful and overcame some challenges (power outage) to give a great service, would recommend them as professional staff, helpful.
April 15, 2026
The staff were extremely helpful and…
The staff were extremely helpful and honest during my recent visit for an mot. I requested a brake check prior to my test as a warning light had appeared with the expectation of being told that I required new discs, pads etc. I received a prompt phone call explaining that all was fine with the brakes and the issue was just with a sensor. I will always use this company in future and would highly recommend them to anybody I know
April 3, 2026
MOT Reception were very helpful and went…
Reception were very helpful and went though everything and explained everything
April 3, 2026
Excellent as always
April 6, 2026
Quick Service
I had a slow puncture which they very quickly diagnosed as a defective valve
They soon had it repaired and had me on the road again
March 27, 2026
Fitted me in quickly
Fitted me in quickly as I hadn't realised it was due so soon. Booking in was straight forward.
March 27, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.