I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... See more
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Location
Switch locationHearthcote Road, Swadlincote, DE11 9DS Swadlincote, Derbyshire �, GB
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I booked my car in for 4 new tyres. On the day I had booked I was informed that the person who had taken the booking didn't order the tyres so I had to pay an additional £105 for a different make... See more
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Courteous,efficient and friendly staff.Work completed on time.Phoned as agreed.Service book stamped.Given all appropriate paperwork.
Company replied
Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... See more
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Company details
About Protyre Autocare - Swadlincote
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, United Kingdom
- 01283 221288
4.8
Excellent
1K reviews
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MOT £10 discount
Edit - Carl from Protyre has very kindly contacted me today and refunded the cost of my MOT as a goodwill gesture for the oversight on my original bill.
No quibbles, no issues. Very much appreciated 🙂
I mentioned that i had an MOT £10 discount code emailed to me but couldnt book online as the site didnt work properly. Said dont worry we’ll sort that. Never did get that £10 discount. Didnt notice until later as had unexpected additions already added to my bill.
June 13, 2025
Reply from Protyre Autocare - Swadlincote
Dear Donna,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Swadlincote branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good duys did everything well
They did it on time and quickly,and the communication was polite.I liked it
June 11, 2025
Great customer service will definitely…
Great customer service will definitely be back Chris thanks mate 👍 👌 😀
June 11, 2025
Purchased 2 tyres which were fitted…
Purchased 2 tyres which were fitted quickly and all the staff were very friendly.
June 6, 2025
Very welcoming
Very welcoming, even got a coffee while waiting. Took no time at all to get tyres fitted. Very happy experience and reasonable prices. Highly recommend.
June 6, 2025
MOT - friendly, polite, helpful and efficient
MOT - friendly, polite, helpful and efficient.
June 2, 2025
Friendly and efficient no probs
June 2, 2025
Expensive Tracking
Appreciated it was open on a bank holiday just thought the price was expensive for something that took them less than 5 minutes £48.50 tracking? Car never felt any different to drive still slight pull
May 26, 2025
Reply from Protyre Autocare - Swadlincote
Dear Mr Stephen Lawry,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
My son recently had a tyre fitted at…
My son recently had a tyre fitted at Elmbridge Protyre of which he was charged in excess of 40% more than the web price for a budget tyre. Not what I would expect when my father recently retired from the same company and had more than 50 years service. Just goes to show that when a large corporation takes over a family business, the human aspect dies. Unfortunately my father nor my family will use Elmbridge Protyre again.
May 27, 2025
Unprompted review
Reply from Protyre Autocare - Swadlincote
Dear Simon,
Thank you for taking the time to raise your concerns in regards to your son's recent visit to our Swadlincote branch.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehicle in question and your best contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
After fitting 2 new tyres just over a…
After fitting 2 new tyres just over a week ago I left a review ratiing 3 stars because they couldn't do my tracking. After speaking to Carl at Protyre who apologized for the inconvenience and explained the reason, I will now take my car in for tracking. Thank you for explaining in detail and your phone call. Tony Fagan.
May 21, 2025
Unprompted review
Always great service at Elmbridge tyres…
Always great service at Elmbridge tyres / Protyre
May 23, 2025
Amazing service
Because of a transport problem, Protyre allowed us to drop off the car the night before. We picked up the vehicle the following working day and the MOT and service has been carried out at the quoted price. They even supplied some minor items : light bulbs etc absolutely free of charge. Really happy. Thank you
May 22, 2025
Made our day
Andrew is a life saver and everyone here is nice and friendly. After After a very stressful morning travelling from Devon Andrew managed to squeeze us in and sort our problem before I had a mental brake down. And we could get on our way to Donnington he Offered us tea/coffee and chatted to us to keep us from stressing any more. 100% a life saver and saved our trip!!
May 22, 2025
Unprompted review
Great service will be using you again…
Great service will be using you again for my mot in next couple of weeks
May 21, 2025
Fitted 2 new tyres but could not do the…
Fitted 2 new tyres but could not do the tracking.
May 19, 2025
Reply from Protyre Autocare - Swadlincote
Dear Anthony,
Thank you for bringing this to our attention. We're sorry to hear that the tracking could not be carried out,
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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