I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... See more
Company replied
Location
Switch locationHearthcote Road, Swadlincote, DE11 9DS Swadlincote, Derbyshire �, GB
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I booked my car in for 4 new tyres. On the day I had booked I was informed that the person who had taken the booking didn't order the tyres so I had to pay an additional £105 for a different make... See more
Company replied
Courteous,efficient and friendly staff.Work completed on time.Phoned as agreed.Service book stamped.Given all appropriate paperwork.
Company replied
Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... See more
Company replied
Company details
About Protyre Autocare - Swadlincote
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, United Kingdom
- 01283 221288
4.8
Excellent
1K reviews
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Flat tyre
Came in as a bit of an emergency, booked in, and was done much quicker than anticipated, great service at a good price.
July 21, 2025
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Had a great experience with protyre.
Had a great experience with protyre.
I turned up wanting my air-conditioning regassed. They got me straight in and at a very good price
July 16, 2025
Reply from Protyre Autocare - Swadlincote
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Swadlincote branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
I was booked into have aircon topped up…
I was booked into have aircon topped up I think by a new member of staff -unfortunately the day of booking the aircon machine had no gas (simple mistake as I know having been in the trade myself ) the staff here are great not only the next time I booked it they filled the aircon up for free /what great customer service and whilst sat in The waiting room every customer was treated very well -even offered a drink I’m more than pleased and did offer to pay but the kind man at the desk said no it’s on us/ just shows it’s not all about money this company is fantastic and I will highly recommend to anyone /I’ll pop a few beers down for the staff as a thankyou very much and finaky a company with great principles thankyou again
July 16, 2025
Unprompted review
Excellent service
July 9, 2025
Very efficient and thorough team
Very efficient team. Definitely my first choice for garages in Swadlincote.
July 7, 2025
The Best In The Area
Fast service, always honest, friendly helpful team, always go here for tyres.
July 7, 2025
Professional and friendly
July 4, 2025
Excellent service..
June 30, 2025
Excellent service
Went in for repair on my car's coolant system. Parts were difficult to source but Protyre went the extra mile and ensured it was fixed quickly. Excellent service! 100% recommend for MOT, repairs, and servicing.
June 30, 2025
Thanks for great service
Thanks for great service. My car failed MOT and you quickly responded by sorted the parts. Fixed same day
Highly recommended
June 25, 2025
Reply from Protyre Autocare - Swadlincote
Hello,
We're happy to hear that we could quickly address your car's MOT failure by sourcing the parts and completing the repair on the same day. Thank you for your recommendation!
Best regards,
Eddie
Customer Care - Protyre
Disappointed - We have been customers for a number of…
We have been customers for a number of years for tyres, service & MOT's. We feel that this time the level of personal service had dropped, it felt very commercial. Unfortunately I think it's lost its personal touch it had before.today Carl the depot manager rang to try and resolve our issues.this he did to a very satisfactory standard,he has restored my faith in protyre by responding in such a timely fashion, therefore regaining a 5 star rating,thank you Carl.
June 25, 2025
Reply from Protyre Autocare - Swadlincote
Dear Mrs PC,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent customer service
Excellent customer service and honest staff did not over charge and solved the issues identified promptly. Definitely recommend to anyone who needs their vehicle maintained. Easily able to book as well over phone.
June 18, 2025
Reply from Protyre Autocare - Swadlincote
Hello Faizan,
We're really happy to hear about the excellent customer service and honest advice you received. It's great to know the issues were solved promptly and you found booking over the phone easy.
Thank you for your recommendation!
Kindest regards,
Georgia
Customer Care - Protyre
Easy to book
Easy to book, Friendly staff.
Andrew really went the extra mile and looked after me.
quickly done and no pressure.
would definitely recommend
June 23, 2025
Reply from Protyre Autocare - Swadlincote
Hello Lydia,
We're happy to hear that your booking was easy and our staff were friendly! We appreciate your recommendation and are so glad you were well looked after and felt no pressure.
Kindest regards,
Georgia
Customer Care - Protyre
I always find your staff friendly
I always find your staff friendly and very helpful. You should have put air con. in your new office. It was very
hot waiting in there. I would not like to work in there full time.
June 10, 2025
I have always used Protyre
I have always used Protyre, I can order and book online, or I can pop in and ask for advice. They are always helpful and friendly.
June 18, 2025
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