I used a Groupon voucher for aircon regas and the whole process was easy and straightforward. The booking process over the phone was easy, the staff are very friendly and happy to give advice and shar... See more
Company replied
Location
Switch locationHearthcote Road, Swadlincote, DE11 9DS Swadlincote, Derbyshire �, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I booked my car in for 4 new tyres. On the day I had booked I was informed that the person who had taken the booking didn't order the tyres so I had to pay an additional £105 for a different make... See more
Company replied
Courteous,efficient and friendly staff.Work completed on time.Phoned as agreed.Service book stamped.Given all appropriate paperwork.
Company replied
Easy online booking service , prior to a call on deciding which of two tyre makes to choose . Glad I did knowledge is king I would have chose the wrong one ! Booked two new front /valves & tracking (d... See more
Company replied
Company details
About Protyre Autocare - Swadlincote
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Hearthcote Road, Swadlincote, DE11 9DS, Swadlincote, Derbyshire �, United Kingdom
- 01283 221288
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to book
Booked for my sister to have her air con re-gassed.
Easy to book and pay online and she was able to turn up and get the job done.
Great service
July 30, 2025
Prompt and reliable service
August 15, 2025
All of the workers are brilliant
All of the workers are brilliant. They actually take time to explain what’s wrong with the car and what it needs to be fixed. I always find their prices reasonable.
This is the only place I will take my car!
August 15, 2025
Great service
Went
In late Saturday not too much trouble ., great friendly lads good service always use them
August 13, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Looked online to check they have the…
Looked online to check they have the tyres I want, dropped wheels off, picked up the next day, no problems. I'm a returning customer, happy with previous service
August 6, 2025
Reply from Protyre Autocare - Swadlincote
Dear Mr Newell,
We appreciate you taking the time to share your experience. We're happy to hear that you found the tyres you wanted online and that you had no problems with our service at our Swadlincote branch. We're glad you're a returning customer!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Staff always go a bit further!
August 6, 2025
Reply from Protyre Autocare - Swadlincote
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swadlincote branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent customer service
August 4, 2025
Excellent customer service
Excellent customer service! The staff were most helpful and obliging. A guy called Billy at the Swadlincote site dealt with me and was most helpful and professional. I will definitely be back again, thank you.
July 23, 2025
I honestly recommend Protyre
I honestly recommend Protyre. After three unsuccessful attempts to get the wheel alignment done at another garage, I decided to book the service at Protyre.
The customer service was excellent – I didn’t even have time to walk into the office before one of the staff members noticed me and came outside to greet me.
The 3D wheel alignment was done quickly and correctly.
July 30, 2025
Although I couldn’t get my air con…
Although I couldn’t get my air con re-gassed on the day, I was treated with respect and courtesy.
Customer service was excellent and I have no hesitation in recommending Protyre in Swadlincote for all your requirements regarding whatever vehicle you drive.
Thank you
Linda
July 18, 2025
It was good service
It was good service, very helpful staff, I would definitely recommend them
July 30, 2025
Booked tyre replacement and fitting…
Booked tyre replacement and fitting online. Arrived before my time and had tyre fitted and drove away in less than 15 minutes. Staff courteous and friendly. Will definitely be using again in the future.
July 30, 2025
The guys gave a fantastic service
The guys gave a fantastic service. Got me in slightly early as well. The price of the tyre was just what I was looking at, can't fault them.
July 28, 2025
First class service and excellent staff
July 23, 2025
First class service
First class service, could not have done anything more. From beginning to end it was a very pleasing experience. Well done to all concerned.
July 21, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.