Protyre Autocare - Swansea Richardson Road Reviews 

749
TrustScore 5 out of 5

4.8

1a Richardson Road, Swansea, SA1 3TQ Swansea, Glamorgan, GB


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Rated 4 out of 5 stars

I was able to book an MOT at a few days notice which was really appreciated. The guys were friendly and helpful in running me home and picking me up. I would undoubtedly use them again and would have... See more

Rated 5 out of 5 stars

Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over fo... See more

Company replied

Rated 5 out of 5 stars

the staff were very helpful and efficient. They did exactly what they said they would,in the time scale they predicted at a very reasonable price.

Company replied

Rated 5 out of 5 stars

First time at Protyre Swansea, have used back in England and always had exceptional service and no different here. Got me in, managed expectations on duration and price and kept me informed. Very happ... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Swansea Richardson Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1a Richardson Road, Swansea, SA1 3TQ, Swansea, Glamorgan, United Kingdom

  • 01792 655396

4.8

Excellent

TrustScore 5 out of 5

749 reviews

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4.8

All reviews

(749)

34,418 reviews in the last 12 months

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Rated 5 out of 5 stars

All 4 tyres needed replacing

Needed to change all the tyres on my car, ordered them through Chris with no problem at all. Had very competitive prices too. All changed and balanced. Great customer service and friendly atmosphere will definitely use again.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered tyres with this company

Ordered tyres with this company via Asda. Turned up on the day with a scheduled appointment to be told no tyres available. Terrible customer service. Never heard back from anyone in this company so cancelled the order in the end and went some else. Awful service do not recommend

March 24, 2025
Unprompted review
Protyre Autocare - Swansea Richardson Road logo

Reply from Protyre Autocare - Swansea Richardson Road

Dear AJ James,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Easy to book

Easy to book, no waiting…they did a great job and will be using them again and recommending them!

March 19, 2025
Rated 5 out of 5 stars

Very nice shop, good service and an even better coffee!

Took my 1 series for 2 new rear tyres. The team was friendly and considerate, allowing me to work in the waiting room. Budget tyres were pretty reasonably priced, could get cheaper elsewhere, but the difference was negligible when considering how convenient this shop was. Chris (bald Chris in reception) was particularly helpful holding nice conversation and guiding through the whole process and was even kind enough to check a wheel bearing that was of concern.

Free coffee is available in the waiting room also!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Mot for car

Staff always keep me updated and work is done on time to high standard. Good location to take car too and collect.

March 6, 2025
Rated 5 out of 5 stars

Great service

Polite & friendly staff , comfortable and clean waiting area , excellent service reasonable price , would definitely use again and would recommend to family & friends

March 5, 2025
Rated 5 out of 5 stars

Resolved query

Charged £30 for wheel Alignment which took 5 minutes and was only slightly out.

Online price was £21.00. IT ISSUE meant that the website wouldn’t honour the price quoted.

I was very pleased the manager called me to assist me about this and resolved the situation.

Many thanks Indeed.

March 7, 2025
Protyre Autocare - Swansea Richardson Road logo

Reply from Protyre Autocare - Swansea Richardson Road

Dear Customer,

Thank you for notifying us of your concerns regarding the wheel alignment cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

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