Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over fo... See more
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First time at Protyre Swansea, have used back in England and always had exceptional service and no different here. Got me in, managed expectations on duration and price and kept me informed. Very happ... See more
Company replied
Straightforward dealing and friendly service from a small team. Perfect location for taking a seafront walk and a coffee while you are waiting. Ordering the tyres and booking a time were very easy... See more
Exceklent customer service and work done. When i arrived it was busy but chris went out if his way ti fit me in aand did an excellent job. Could not ask for more. All the lads were great. Will be goun... See more
Company replied
Company details
About Protyre Autocare - Swansea Richardson Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Richardson Road, Swansea, SA1 3TQ, Swansea, Glamorgan, United Kingdom
- 01792 655396
4.8
Excellent
737 reviews
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Customer service great as I am 76 and…
Customer service great as I am 76 and don’t like going to garages but I was treated with respect
August 20, 2026
May use AI-assist with repliesRead more
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Exceklent customer service and work…
Exceklent customer service and work done. When i arrived it was busy but chris went out if his way ti fit me in aand did an excellent job. Could not ask for more. All the lads were great. Will be goung back for my tyres as i had tracking sorted
August 24, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello lee,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Swansea. We are pleased that we could accommodate you and sort out your tracking.
Best regards,
Eddie
Customer Care - Protyre
Excellent service provided by the Protyre Swansea team
Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over for spare ones which I had in the van, not a problem from this team.
Brilliant service by really friendly and helpful staff. Fantastic service from them and even got a cuppa while there.
Definitely popping back there in future when new tyres needed
August 22, 2026
Unprompted review
Reply from Protyre Autocare - Swansea Richardson Road
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Lovely helpful staff
Clean garage helpful staff and knowledgeable. Staff were very helpful and chatty
August 19, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Dear stephen,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea Richardson Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent service and definitely…
Excellent service and definitely service with a smile . The lady behind the desk had only started that week and it was quite busy she was not phased , lovely and chatty .
August 12, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
First time at Protyre Swansea
First time at Protyre Swansea, have used back in England and always had exceptional service and no different here. Got me in, managed expectations on duration and price and kept me informed. Very happy, so much so, that I plan to go back to get aircon sorted.
August 3, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Belinda,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Such a great service - the guys at reception are always polite, knowledgeable and patient.
The whole experience of a service and MOT was faultless.
August 10, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Christine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent tyres replacement supplier
The services provide bt Chris & his team were superbed. The price quote for my tyres replacement was better than other suppliers.
August 5, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mohamad,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service to fit in on a busy…
Great service to fit in on a busy Saturday for aircon regas
July 25, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Christopher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great work from the boys of protyre
Great work from the boys of protyre, had two tyres fitted with no hassle and was in and out very quickly. Again great service from the team, will definitely be using their services again in the future.
July 27, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great staff and fast job
July 27, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked tyre replacement
Booked tyre replacement and was seen on time. The staff were very polite in dealing with me, and also other customers who appeared. The waiting room was excellent.
July 16, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Straightforward dealing and friendly…
Straightforward dealing and friendly service from a small team. Perfect location for taking a seafront walk and a coffee while you are waiting.
Ordering the tyres and booking a time were very easy online beforehand, as well as paying upfront. Deals on particular brands were also visible on-screen, which gave me £20 off two tyres.
July 3, 2026
I had mycars aircon re gassed to be…
I had mycars aircon re gassed to be told there’s an electrical fault I thought they would of checked it was all working before I had it refilled and told I needed to get it repaired
July 8, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Dear Jason,
Thank you for your feedback . We are sorry to hear that your recent visit to our Swansea Richardson Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Gillian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Whole process went along seamlessly
June 17, 2026
Reply from Protyre Autocare - Swansea Richardson Road
Hello Jeffrey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Russell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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