Protyre Autocare - Swansea Richardson Road Reviews 

747
TrustScore 5 out of 5

4.8

1a Richardson Road, Swansea, SA1 3TQ Swansea, Glamorgan, GB


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Rated 4 out of 5 stars

I was able to book an MOT at a few days notice which was really appreciated. The guys were friendly and helpful in running me home and picking me up. I would undoubtedly use them again and would have... See more

Rated 5 out of 5 stars

Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over fo... See more

Company replied

Rated 5 out of 5 stars

First time at Protyre Swansea, have used back in England and always had exceptional service and no different here. Got me in, managed expectations on duration and price and kept me informed. Very happ... See more

Company replied

Rated 5 out of 5 stars

Very prompt and courteous service. Willing to fit the new tyre and swap the existing ones around to even-out the wear. Indoor seating area. Free coffee.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

About Protyre Autocare - Swansea Richardson Road

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 1a Richardson Road, Swansea, SA1 3TQ, Swansea, Glamorgan, United Kingdom

  • 01792 655396

4.8

Excellent

TrustScore 5 out of 5

747 reviews

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4.8

All reviews

(747)

33,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service …

I’ve always found the team at Protyre Richardson Road to be really helpful, whether it’s new tyres or sorting out a puncture.

March 13, 2026
Rated 1 out of 5 stars

Let down

Two weeks ago I went to this garage for new tyres. As part of the service they did a brake check and advised that the back brakes pads needed changing. They gave me a price, which I was happy with and booked the car in for 08:30 on 5th March. They told me they’d do the job straight away and would take around two hours. When I turned up they said they had a vehicle left over from the previous day and I’d have to leave the car with them until midday. I was unable to do this as I’d have to hang around for at least three and a half hours. I understand these things happen but why couldn’t they have rang me and advised accordingly

March 5, 2026
Unprompted review
Protyre Autocare - Swansea Richardson Road logo

Reply from Protyre Autocare - Swansea Richardson Road

Dear Paul Parvin,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Efficient and good price

Happy with new tyres quick and efficient service
Will definitely go back

March 2, 2026
Protyre Autocare - Swansea Richardson Road logo

Reply from Protyre Autocare - Swansea Richardson Road

Dear Mr Jones,

We appreciate you sharing your feedback regarding the efficient service you received at our Swansea Richardson Road branch.

We are happy to hear that you are pleased with your new tyres and will consider us again.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

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