I was able to book an MOT at a few days notice which was really appreciated. The guys were friendly and helpful in running me home and picking me up. I would undoubtedly use them again and would have... See more
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Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over fo... See more
Company replied
First time at Protyre Swansea, have used back in England and always had exceptional service and no different here. Got me in, managed expectations on duration and price and kept me informed. Very happ... See more
Company replied
Very prompt and courteous service. Willing to fit the new tyre and swap the existing ones around to even-out the wear. Indoor seating area. Free coffee.
Company replied
Company details
About Protyre Autocare - Swansea Richardson Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Richardson Road, Swansea, SA1 3TQ, Swansea, Glamorgan, United Kingdom
- 01792 655396
4.8
Excellent
747 reviews
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I’ve been using Harris brothers for…many years, Chris and the boys always do a great job
I’ve been using Harris brothers for many years and always had a great service from them
January 26, 2026
Really efficient
I am A Senior and usually invisible
From the very start when I was lost and could not find the unit I was treated with respect
Very professional I would recommend and use their service again
January 21, 2026
Very efficient and friendly!
January 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Swansea Richardson Road
Hello Julia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
24/12/25 Richardson Rd Swansea
24/12/25 Richardson Rd Swansea. Prompt and efficient service. Friendly staff.
December 31, 2025
Under inflated tyres loose lug nuts
I booked for 10:30, got a call at 9:30 saying to come for 11:30. Got there for 11:30 waited 30 mins because the cars booked for 11:30 were being done. Then once they fitted the tyres during the drive home one of the hub caps fell off. Upon checking the tyre pressures all four were under inflated and two of the 4 wheels had luck nuts that weren't tight.
December 15, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Dear Victor,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent and friendly service here
Excellent service here. Staff proactive and very friendly. They gave me good advice, and even liaised with my own repair garage about something that needed replacement. I’ve used this branch of Protyre before and recommend them to my friends. Convenient location, because you can leave the car there and walk to the city centre.
December 22, 2025
Polite and helpful
Polite and helpful, sorted out quickly and with knowledge. Will always use.
December 19, 2025
My car passed it's mot and no…
My car passed it's mot and no advisories i was so pleased. It was done in good time , and didn't take too long . Well done Protyre.
December 8, 2025
Always excellent service.
December 3, 2025
Used them for a second time for service…
Used them for a second time for service and mot. Good company. Efficient and friendly staff
December 3, 2025
My "go to" garage for tyre replacement
Easy to arrange and the work completed on time as expected at a competitive price.
November 19, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
told exactly what would happen and when…
told exactly what would happen and when the car would be ready.
all went as indicated.
very efficient. Staff very friendly and helpfull
November 15, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Jeffrey,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service; online booking was easy, work carried out to the necessary standard & staff confirmed no further work was necessary for upcoming MOT
November 19, 2025
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