I was able to book an MOT at a few days notice which was really appreciated. The guys were friendly and helpful in running me home and picking me up. I would undoubtedly use them again and would have... See more
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Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over fo... See more
Company replied
First time at Protyre Swansea, have used back in England and always had exceptional service and no different here. Got me in, managed expectations on duration and price and kept me informed. Very happ... See more
Company replied
Very prompt and courteous service. Willing to fit the new tyre and swap the existing ones around to even-out the wear. Indoor seating area. Free coffee.
Company replied
Company details
About Protyre Autocare - Swansea Richardson Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Richardson Road, Swansea, SA1 3TQ, Swansea, Glamorgan, United Kingdom
- 01792 655396
4.8
Excellent
747 reviews
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Very quickly done 2 front tyres in half…
Very quickly done 2 front tyres in half an hour
November 19, 2025
May use AI-assist with repliesRead more
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I’ve used this depot for over 40 years
I’ve used this depot for over 40 years. Chris and his staff are excellent to deal with since becoming ProTyre.
November 12, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Rob,
We're happy to hear that you've had such a positive experience with us over the past 40 years. We really appreciate your kind words about our team in centre. Thank you for your feedback!
Best regards,
Eddie
Customer Care - Protyre
Arrogant people said needed new tyre…
Arrogant people said needed new tyre when I had aslow puncher had pay new one no personality what so ever
November 12, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Dear Mr Griffiths,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
A job well done.
Clean, tidy workshop inspires confidence which proved entirely justified by the helpful and polite, very efficient job that was done at a reasonable cost. Well appointed location for easy access and parking.
October 31, 2025
Fantastic service will recommend and…
Fantastic service will recommend and use again
November 5, 2025
GOOD SERVICE FROM START TO FINISH
Good service from start to finish... telephoned with costs... pleasant guys to deal with.
October 27, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mr Ewing,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mrs Bevan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Replaced Punctured tyre at short…
Replaced Punctured tyre at short notice. Gave me a time they would be able to fit the new tyre and service excellent as usual.
October 15, 2025
quick efficient and friendly
quick efficient and friendly
a fair price for the work, would recommend and use again
October 10, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I had a nail in my tyre
I had a nail in my tyre, they replaced the tyre within an hour. Great customer service and very polite, highly recommended
October 1, 2025
Friendly service good value
Advise and recommendation around the correct and safe tyre for my vehicle.
October 1, 2025
Over and above at 5 pm
Over and above at 5 pm! Replaced a flat tyre at the 11th hour. Will be back to have 3 further tyres done as a result . Thank you!
September 25, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello E Parker,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Speedy,polite and efficient service
The staff are pleasant and helpful and the price is very competitive. ALL ROUND GREAT SERVICE
September 19, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Dear L.Maunder
We appreciate you taking the time to leave us this 5-star review!
We're happy to hear that you were satisfied with our helpful staff and competitive prices at our Swansea Richardson Road branch . Thank you!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
quick efficient service fitted a new…
quick efficient service fitted a new tyre at short notice with no fuss .
September 19, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Swansea branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy communication and good service
Easy communication and good service.
Simple comparison tool for smooth booking, good contact at each stage with realistic timing predictions, kept informed and given good aftercare advice with no upselling, car was tidy and tuned by the end of the day. Good work all round, thanks.
August 13, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Dear starwitch,
We appreciate you sharing your experience you had at our Swansea Richardson Road branch .
We're happy to hear that you found the booking process straightforward and the communication effective. It's great to know you were well-informed and satisfied with the aftercare advice and the condition of your car. Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
VERY GOOD SERVICE
September 15, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The level of customer service was…
The level of customer service was amazing and also fitted me in quickly.
September 10, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Jodie,
We're happy to hear that you received amazing customer service from the team in centre and that we were able to accommodate you quickly. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
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