I was able to book an MOT at a few days notice which was really appreciated. The guys were friendly and helpful in running me home and picking me up. I would undoubtedly use them again and would have... See more
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Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over fo... See more
Company replied
the staff were very helpful and efficient. They did exactly what they said they would,in the time scale they predicted at a very reasonable price.
First time at Protyre Swansea, have used back in England and always had exceptional service and no different here. Got me in, managed expectations on duration and price and kept me informed. Very happ... See more
Company replied
Company details
About Protyre Autocare - Swansea Richardson Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Richardson Road, Swansea, SA1 3TQ, Swansea, Glamorgan, United Kingdom
- 01792 655396
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The level of customer service was…
The level of customer service was amazing and also fitted me in quickly.

Reply from Protyre Autocare - Swansea Richardson Road
Changed my tyre
Changed my tyre, they quoted me for the work and estimated time and it was completed with good time and I was advised vehicle wheel balance etc was in good order. Lovely Office with a coffee facility, great staff, tidy Office and will be going there again when the car needs sorting. Thanks staff, all in all good.

Reply from Protyre Autocare - Swansea Richardson Road
I arrived at the appointed time
I arrived at the appointed time, and within a few minutes, the men were fitting my new tyres.
The team at Protyre are very friendly &…
The team at Protyre are very friendly & great sevice

Reply from Protyre Autocare - Swansea Richardson Road
Great service.
Good team
Good, honest work shop. Easy to book online. Good customer service on the day, even offered a hot beverage.
Very nice welcome explained everything…
Very nice welcome explained everything to me. They were quick doing my repair. Highly recommended
Great customer service
Great customer service, great prices, everything done as promised & within expected timescales. Needed two visits on consecutive days but that was all as planned & there were no problems at all to deal with. Very happy indeed with what they did for me & Chris on the desk was very friendly & accommodating.
Highly recommended
Quick appointment. On time and efficient appointment. Information.ative and friendly and back on road in no time. Would highly recommend
Good work
They where quick doing the work, also explained any future issues that may accurate due to ware, for me to keep an eye on
Took my car in for MOT service for the…
Took my car in for MOT service for the first time in this garage. It failed on anti slip brake peddle cover and rear back stop light. Told them I had anti slip brake cover in the back of the car as I didn’t think I needed it however I was wrong and they managed to find it for me and they put a new rear bulb for me and they did a retest for me on a same day. It passed MOT I went to picked up the car and they did not charge me extra. Very kind gentleman and very helpful and very happy🙏

Reply from Protyre Autocare - Swansea Richardson Road
Disappointed with the service.
After arriving slightly late (5-7 minutes) to my MOT appointment, I was told - with some attitude, I felt - that my slot would no longer be an hour and that I'd have to wait a 'couple of hours'. They said that somebody else had taken my slot but I find this hard to believe given the very small window noted above.
They then required that I replace a tyre in order for my MOT to pass but refused to produce a certificate confirming this until organising s further visit later in the afternoon. Surely this would only take a matter of minutes - after all, it is just a question of printing a certificate confirming that all is fine!
Disappointed with the service.

Reply from Protyre Autocare - Swansea Richardson Road
Like
Like: They do a reasonable job at a good price (MoT for £39)
Dislike: Could not do the job at the time booked but managed to fit me in the next day but was still kep waiting

Reply from Protyre Autocare - Swansea Richardson Road
MOT booked
Booked an MOT online and had a £10 discount. MOT was quick. Staff are friendly.

Reply from Protyre Autocare - Swansea Richardson Road
Very helpful
Very helpful, not just on the tyres but on future work such as servicing. Highly recommended
Easy to book
Easy to book. Welcoming on arrival. Friendly approachable staff. Prompt with work carried out. Pleased with result. Competitively priced. Very pleased. Thank you.
Air Con ReGas
Been using this garage for a few years now and have always found them to be professional and friendly- competitive too. This time I called in to get the air con checked on my partners car - dealt with efficiently. Slight change of location if you’ve not been down in a while - just around the corner now - new customer waiting area :-)

Reply from Protyre Autocare - Swansea Richardson Road
I have been a customer for many years
I have been using Protyre in Richardson Road for many years. They have always been very friendly and most professional. I am very pleased with their work and have never had cause for complaints.

Reply from Protyre Autocare - Swansea Richardson Road
IT WAS GOOD FOR THEM TO ACCOMADATE ME…
IT WAS GOOD FOR THEM TO ACCOMADATE ME IN MY TIME OF NEED BUT WAS TOLD THERE WAS A 45 MINUTE WAIT WHEN THERE WAS NOBODY THERE WAITING ,SO TOLD THEM I WOULD GO ELSEWHERE BUT WITHIN 5 MINUTES WAS TOLD THEY COULD DO IT NOW , BUT IT CAME WITH A CATCH ? THE ONLY TYRE THEY HAD WAS GUESS WHAT WAS £120 NOW THERE'S A SURPRISE ?
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