I was able to book an MOT at a few days notice which was really appreciated. The guys were friendly and helpful in running me home and picking me up. I would undoubtedly use them again and would have... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dropped into Protyre Swansea this afternoon to loosen free up wheel nuts as done up way too tight by another tyre place, as I was there also asked if they could also change two of the alloys over fo... See more
Company replied
the staff were very helpful and efficient. They did exactly what they said they would,in the time scale they predicted at a very reasonable price.
First time at Protyre Swansea, have used back in England and always had exceptional service and no different here. Got me in, managed expectations on duration and price and kept me informed. Very happ... See more
Company replied
Company details
About Protyre Autocare - Swansea Richardson Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
1a Richardson Road, Swansea, SA1 3TQ, Swansea, Glamorgan, United Kingdom
- 01792 655396
4.8
Excellent
749 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s rare to find such a high level of customer service these days
I was thoroughly impressed by the outstanding service I received. From the moment I arrived, the staff were friendly, knowledgeable, and efficient. It’s rare to find such a high level of customer service these days. Highly recommended – I’ll definitely be returning in the future. Thank you again for a great experience!
July 21, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Dear Alex Vyshnikov,
We're delighted to hear about the excellent service you received at our Swansea Richardson Road branch, It's wonderful to know our team's friendliness, knowledge, and efficiency made such a positive impression. Thank you for the high recommendation; we look forward to seeing you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Excellent service as always
Excellent service as always. Very efficient. Tyres ordered the day before & fitted while I waited. Good price. I always go back.
July 21, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Dear Ken Jones
We appreciate your continued support and are so glad you are pleased with our efficient service and pricing at our Swansea Richardson Road. Thank you for your positive feedback. we will look forward to welcoming you again in the future.
Kind regard
Kayliegh
Customer care - Protyre
Been taking my car here for several…
Been taking my car here for several years. Excellent customer service.Highly recommend
July 21, 2025
11/07/2025Full marks for rapid service.
I was very happy with the way my problem was remedied.
July 16, 2025
good experience
July 14, 2025
2nd Visit 10/10
2nd Visit, this time with my wife's car, and in & out in no time. Very efficient and friendly staff.
July 11, 2025
Competitive price for Service and MOT
Competitive price for Service and MOT. Had to leave car all day rather than a couple of hours which I had forgotten to ask about but that’s my fault.
You don’t want to hear anything apart from it’s ready in the afternoon so all good.
July 9, 2025
Excellent service job done so fast…
Excellent service job done so fast satisfied with the work they done for my car. Coustmer service is next level will recommend to all.
July 9, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mrs Connor,
We appreciate you sharing your positive experience! We're happy you found booking easy and were satisfied with the service you received.
Best regards,
Eddie
Customer Care - Protyre
Straight forward
Straight forward, no messing about. The staff told me what needed doing with my tyres, how much it was likely to cost and how long it would take to do. I will be using them again.
June 11, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Swansea branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Your employees confirmed what I had…
Your employees confirmed what I had already been made aware of. Good bunch of lads.
July 2, 2025
Reply from Protyre Autocare - Swansea Richardson Road
Dear Don Fleming,
We appreciate you taking the time to leave us this excellent review. We're happy to hear that you found our service quick and efficient at our Swansea Richardson Road branch.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care Protyre
Reply from Protyre Autocare - Swansea Richardson Road
Hello Mike,
We are delighted that you received quick, courteous service and that we resolved your issue. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Quick help
Replaced my tyre after I’d driven over something with no appointment. Speedy service, got me back on my way. Polite and helpful. Thank you!
June 24, 2025
Unprompted review
Reply from Protyre Autocare - Swansea Richardson Road
Dear Bowey,
We're delighted to hear that you found the booking process easy at our Swansea Richardson Road centre, and that our service was efficient. Thank you for your positive feedback—it’s greatly appreciated!
We look forward to welcoming you again in the future.
Kind regards,
Kayleigh
Customer Care
Protyre
very good friendly staff also lovely…
very good friendly staff also lovely sitting area and free coffee machine
June 11, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.